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About

Let AnswerForce be your voice, whenever you need it. We can help grow your business by handling every call with professionalism and personality. Our virtual receptionists support you 24/7, allowing you to save on the cost of missed opportunities and focus on what truly matters: your customers. Our virtual receptionists will answer your calls when you're unavailable. We'll send you detailed reports, containing important call information. Greeting every caller, our friendly virtual receptionists can patch calls through to you or your team per your call handling instructions. Efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Ensure more of your callers reach a professional and caring voice with a bilingual answering service.

About

With HelpSquad, you will never miss a lead again. Our chat agents will capture leads around-the-clock. When you sign up for HelpSquad, our team will work to gain an in-depth understanding of your business and then use that information to provide your customers with unmatched support. We can answer your customers’ questions in real-time and convert inquiries into sales. If you want your team to manage chats during business hours, our agents can handle nights and weekends, no problem! We’ll even be available if your team misses a chat. We’re up to 50x cheaper than hiring a full-time receptionist! HelpSquad 24-7 managed live chat service starts at as little as $185/month! Our vision is to bring superior, affordable, and tailored 24/7 customer service to every business, regardless of size or industry. We’ll train chat support agents assigned to your business for you. You’ll also have the comfort of knowing that they will be there to provide your customers with around-the-clock support.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a 24/7 virtual receptionist solution

Audience

Companies searching for a solution to outsource chat support experts to improve their support services

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.
Free Version Not Supported
Free Trial Not Supported

Pricing

$185 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

AnswerForce
United States
www.answerforce.com

Company Information

HelpSquad
Founded: 2014
United States
helpsquad.com

Alternatives

Alternatives

Clerx

Clerx

Clerx AI
Ruby

Ruby

Ruby Receptionists

Categories

Answering Services Supported
Live Chat Supported
Managed Live Chat Supported

Categories

Managed Live Chat Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

Apple Calendar Supported
Clio Supported
ConnectWise PSA Supported
Constant Contact Supported
Encircle Supported
Facebook Messenger Not Supported
Field Force Supported
Field Promax Supported
FranConnect Supported
Google Supported
Google Voice Supported
Housecall Pro Supported
Insightly Supported
Keap Supported
Pipedrive Supported
Slack Supported
Thryv Supported
Workiz Supported
Zoho Analytics Supported

Integrations

Apple Calendar Not Supported
Clio Not Supported
ConnectWise PSA Not Supported
Constant Contact Not Supported
Encircle Not Supported
Facebook Messenger Supported
Field Force Not Supported
Field Promax Not Supported
FranConnect Not Supported
Google Not Supported
Google Voice Not Supported
Housecall Pro Not Supported
Insightly Not Supported
Keap Not Supported
Pipedrive Not Supported
Slack Not Supported
Thryv Not Supported
Workiz Not Supported
Zoho Analytics Not Supported
Claim AnswerForce and update features and information
Claim AnswerForce and update features and information
Claim HelpSquad and update features and information
Claim HelpSquad and update features and information