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About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

About

It's time to turn more callers into customers, with easybee’s answering service. We provide a better service for your clients and improve your team’s ability to focus and be productive with our live call answering and friendly receptionists. If you’re feeling overwhelmed by the high volume of calls your business receives, our team of virtual receptionists is here to help. We improve efficiency for companies across a wide range of industries, minimizing the cost of hiring internal staff while also making it possible to handle more calls quickly and with greater accuracy. We can answer all your sales calls, just like your own receptionist. Our Virtual receptionist can forward any call or messages we receive to you or anyone on your team. We can collect all the necessary information from incoming leads and enter them in your web-based CRM. Our virtual receptionists are trained and equipped to serve as an extension of your own business, delivering all the benefits of an in-office team.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Audience

Businesses interested in a bilingual virtual receptionist solution to turn more callers into customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$69 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Company Information

easybee
El Salvador
easybeereceptionist.com

Alternatives

Alternatives

Smith.ai

Smith.ai

5.0 out of 5 stars
Davinci

Davinci

Davinci Virtual Office Solutions
Davinci

Davinci

Davinci Virtual Office Solutions
eVoice

eVoice

j2 Global

Categories

Categories

Integrations

Freshdesk Supported
Salesforce Supported
ServiceNow Supported
TimeTap Supported
Zendesk Supported
Zoho CRM Supported

Integrations

Freshdesk Not Supported
Salesforce Not Supported
ServiceNow Not Supported
TimeTap Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim AnswerFirst and update features and information
Claim AnswerFirst and update features and information
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Claim easybee and update features and information