VerbatimVerbatim Telephone Answering Service
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Related Products
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About
Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.
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About
Call answering and web chat answering by a team of friendly and professional, UK based virtual receptionists. Personalized call answering options providing coverage for as little as one phone call a day, through to manning your busy phones 24/7. Our 24/7 emergency call answering service means you’re there for your customers when it matters most, without you even needing to be involved. With free call transfers as standard and rollover of any unused calls, our telephone answering service is perfectly tailored to suit your business. When you’re not available to answer a call your Verbatim receptionist will take a message for you and make sure you receive it straight away. We’ll take the call and let you decide if you want to receive it. If you’re busy and don’t wish to be disturbed, you can simply flag this in our call management dashboard and nominate another person to transfer the call to.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service
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Audience
Telephone answering service that helps companies with their calls
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30 per month
Free Version
Free Trial
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Pricing
$61.78 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAnswerFirst
United States
answerfirst.com/virtual-receptionist/
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Company InformationVerbatim Telephone Answering Service
Founded: 1997
United Kingdom
verbatim-cc.co.uk
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Alternatives |
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Categories |
Categories |
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Integrations
Freshdesk
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM
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