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About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

About

Let our 24/7 virtual receptionists handle your calls, texts, chats, emails, sales and scheduling. Our answering service is always open for your customers. We do more than just answer phone calls. Our bilingual and highly trained virtual receptionists help grow revenue and deliver a premium customer experience for businesses of all sizes. Whether you’re an SMB looking to punch above your weight class or a large enterprise seeking scalability and staffing, Nexa's virtual receptionists have you covered, in both English and Spanish. Anytime one of our expert virtual receptionists picks up the phone, your customers will think they’re speaking directly to someone in your office. Nexa receptionists are trained in your industry and make it possible to handle more calls quickly and with greater accuracy. Our experts qualify incoming leads, reach out proactively to prospects and answer every incoming call with total professionalism.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Audience

Companies in need of a 24/7 virtual receptionists solution to handle calls, texts, chats, emails, sales and scheduling

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version
Free Trial

Pricing

$200 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Company Information

Nexa
United States
nexa.com

Alternatives

Alternatives

Davinci

Davinci

Davinci Virtual Office Solutions

Categories

Categories

Integrations

Salesforce
Zoho CRM
Act!
CareCloud
Clio
Copper
Freshdesk
GoDaddy Email
Google Calendar
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
Keap
PracticePanther Law Practice Software
QuickBooks Online
ServiceTitan
Shopify
TimeTap
Zapier

Integrations

Salesforce
Zoho CRM
Act!
CareCloud
Clio
Copper
Freshdesk
GoDaddy Email
Google Calendar
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
Keap
PracticePanther Law Practice Software
QuickBooks Online
ServiceTitan
Shopify
TimeTap
Zapier
Claim AnswerFirst and update features and information
Claim AnswerFirst and update features and information
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Claim Nexa and update features and information