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About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

About

Jump Contact offers a 24/7 live answering service designed to help businesses convert more leads and keep customers satisfied. Their world-class sales-trained agents answer incoming calls within 30 seconds, ensuring no missed opportunities. The service includes inbound call answering, instant lead call-outs, customer service, appointment booking, lead conversions, payment collection, call transfers, message relaying, intake, confirmations, call recordings, and dashboard access. By providing customized call scripts and call flows, Jump Contact ensures their service seamlessly integrates as an extension of your business. They emphasize that 80% of leads will call the competition if their call isn't answered within the first 30 seconds, highlighting the importance of prompt response. Their trained live sales agents aim to convert leads into booked appointments, transfer calls, or qualify leads around the clock.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Audience

Businesses interested in a tool to enhance lead conversion and customer satisfaction through professional answering services

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$547 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Company Information

Jump Contact
Canada
jumpcontact.com

Alternatives

Alternatives

Davinci

Davinci

Davinci Virtual Office Solutions
eVoice

eVoice

j2 Global

Categories

Categories

Answering Services Supported

Integrations

Freshdesk Supported
Salesforce Supported
ServiceNow Supported
TimeTap Supported
Zendesk Supported
Zoho CRM Supported

Integrations

Freshdesk Not Supported
Salesforce Not Supported
ServiceNow Not Supported
TimeTap Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim AnswerFirst and update features and information
Claim AnswerFirst and update features and information
Claim Jump Contact and update features and information
Claim Jump Contact and update features and information