Greeter

Greeter

Elision Technologies Pvt Ltd
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About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

About

Greeter is a cloud-based virtual receptionist and customer communication platform for small and midsize businesses and regional organizations. It helps businesses handle inbound calls beyond staffed hours, capture and track missed calls, notify teams of new inquiries, and route callers to appropriate departments. The platform includes customizable greetings, lead management, a built-in mini CRM, surveys and feedback tools, call-response tracking, and options for WhatsApp and SMS notifications. Businesses can use Greeter to follow up on missed calls, support customer inquiries, and maintain communication with customers across operating hours. Its feature set also includes click-to-call recovery, regional phone-number alignment, a multitenant IVR, promotional campaigns, consent capture, and loyalty programs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Audience

BPOs, KPOs, corporate companies, collection agencies, businesses, telemarketing companies, call centers, banking, healthcare, eCommerce, automotive, and government.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$30 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Company Information

Elision Technologies Pvt Ltd
Founded: 2007
India
www.elisiontec.com/products/greeter/

Alternatives

Alternatives

PRSONAS-Greeter

PRSONAS-Greeter

PRSONAS by nuMedia Innovations
Call Agent AI

Call Agent AI

CallAgentAI
Davinci

Davinci

Davinci Virtual Office Solutions
eVoice

eVoice

j2 Global
Reception.ai

Reception.ai

ElevenLabs

Categories

Categories

Integrations

Freshdesk Supported
Salesforce Supported
ServiceNow Supported
TimeTap Supported
WhatsApp Not Supported
Zendesk Supported
Zoho CRM Supported

Integrations

Freshdesk Not Supported
Salesforce Not Supported
ServiceNow Not Supported
TimeTap Not Supported
WhatsApp Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim AnswerFirst and update features and information
Claim AnswerFirst and update features and information
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Claim Greeter and update features and information