Related Products
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About
Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.
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About
Consumers expect to hear from businesses promptly, especially when today’s fast-paced world provides a wealth of opportunities for the market to find solutions to their problems. When a brand fails to promptly address their questions or feedback, they lose the opportunity to take their customer relationship deeper. While live chat support is often seen as a low priority in most businesses, missing your chance to converse with your target audience can deal a significant blow to your sales and compromise the digital customer experience in more ways than one. For every hundred applicants, only two are matched for client interviews. Our rigorous screening process identifies driven, passionate professionals that perform. Our dedicated client success managers helps manage performance and support your team.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service
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Audience
Companies looking for a virtual assistant platform
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAnswerFirst
United States
answerfirst.com/virtual-receptionist/
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Company InformationCrewBloom
Founded: 2016
United States
crewbloom.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Freshdesk
Supported
Salesforce
Supported
ServiceNow
Supported
TimeTap
Supported
Zendesk
Supported
Zoho CRM
Supported
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Integrations
Freshdesk
Not Supported
Salesforce
Not Supported
ServiceNow
Not Supported
TimeTap
Not Supported
Zendesk
Not Supported
Zoho CRM
Not Supported
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