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About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

About

Let AnswerForce be your voice, whenever you need it. We can help grow your business by handling every call with professionalism and personality. Our virtual receptionists support you 24/7, allowing you to save on the cost of missed opportunities and focus on what truly matters: your customers. Our virtual receptionists will answer your calls when you're unavailable. We'll send you detailed reports, containing important call information. Greeting every caller, our friendly virtual receptionists can patch calls through to you or your team per your call handling instructions. Efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Ensure more of your callers reach a professional and caring voice with a bilingual answering service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Audience

Businesses searching for a 24/7 virtual receptionist solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version
Free Trial

Pricing

$279 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Company Information

AnswerForce
United States
www.answerforce.com

Alternatives

Alternatives

Clerx

Clerx

Clerx AI
Davinci

Davinci

Davinci Virtual Office Solutions
Ruby

Ruby

Ruby Receptionists

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Freshdesk
Salesforce
Zendesk
Apple Calendar
ConnectWise Automate
ConnectWise PSA
Encircle
Freshsales
Google
Google Calendar
Google Sheets
HubSpot CRM
Jobber
Keap
Mailchimp
Mailchimp Transactional Email (Mandrill)
Pipedrive
QuickBooks Online
Zoho CRM
improveit! 360

Integrations

Freshdesk
Salesforce
Zendesk
Apple Calendar
ConnectWise Automate
ConnectWise PSA
Encircle
Freshsales
Google
Google Calendar
Google Sheets
HubSpot CRM
Jobber
Keap
Mailchimp
Mailchimp Transactional Email (Mandrill)
Pipedrive
QuickBooks Online
Zoho CRM
improveit! 360
Claim AnswerFirst and update features and information
Claim AnswerFirst and update features and information
Claim AnswerForce and update features and information
Claim AnswerForce and update features and information