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About

Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets. Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group. Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub. A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.

About

Easily customize the colors, and add your logo, header, and custom CSS to make your forum your own. Website Toolbox is completely invisible to your users! Top forums on Website Toolbox make hundreds of thousands of pesos per year. Create a community where users can bond with you and each other. Conversations flow seamlessly with email notifications and replies, built-in instant messenger and chat room, and public or private conversations. You own and control your data. Export your forum in one click for your personal backup or use in a different system. Discover how we make creating a forum simple, easy, and user-friendly. Build relationships and create a sense of trust with prospective customers. Connect with your users to truly understand their needs. Discuss issues, share knowledge, and talk about you, your product, or your service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in search of a modern, engaging and elegant forum software solution

Audience

Companies searching for a solution to manage and create their own forum

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$60 per month
Free Version Supported
Free Trial Not Supported

Pricing

$9 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It's the best affordable and powerful content moderation solution. The integration and implementation process for the website is very easy. Popup notification for every action. Best for business helpdesk forum.

Cons

  • Overall it's an outstanding toolbox for the website.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

AnswerCart
India
www.answercart.com

Company Information

Website Toolbox
Founded: 1999
United States
www.websitetoolbox.com

Alternatives

Alternatives

Forumbee

Forumbee

Forumbee
PanKM

PanKM

PanApps
CODOFORUM

CODOFORUM

CODOLOGIC
PeerBoard

PeerBoard

Circles Collective

Categories

Categories

Community Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Not Supported
Member Directory Supported
Membership Management Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Integrations

AWeber Not Supported
ActiveCampaign Not Supported
Box Not Supported
Facebook Not Supported
Gmail Not Supported
Google Calendar Not Supported
Intercom Not Supported
Jimdo Not Supported
LinkedIn Not Supported
Weebly Not Supported
Wix Not Supported
WordPress Not Supported
X (Twitter) Not Supported
Zendesk Not Supported

Integrations

AWeber Supported
ActiveCampaign Supported
Box Supported
Facebook Supported
Gmail Supported
Google Calendar Supported
Intercom Supported
Jimdo Supported
LinkedIn Supported
Weebly Supported
Wix Supported
WordPress Supported
X (Twitter) Supported
Zendesk Supported
Claim AnswerCart and update features and information
Claim AnswerCart and update features and information
Claim Website Toolbox and update features and information
Claim Website Toolbox and update features and information