SmartCrowd

SmartCrowd

Limitless Technology
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+

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About

Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets. Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group. Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub. A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.

About

Invite people who really know your product to join the SmartCrowd™ platform. Our unique digital onboarding process checks their knowledge, language skills and passion for your brand. Within hours you have a powerful crowd of experts, available 24 hours a day, in any language. Using simple APIs connect SmartCrowd to your existing digital channels or CRM system. Or simply deploy Limitless Live Messenger, our messaging tool, on any of your webpages or app in no time. Experts are rewarded for every task they complete in your local currency. Dynamic pricing takes into account the difficulty of a task, time of day, customer demand and more, so you always have the right resources on hand.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in search of a modern, engaging and elegant forum software solution

Audience

Organizations wanting to route their customer service enquiries through a GigCX platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$60 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AnswerCart
India
www.answercart.com

Company Information

Limitless Technology
Founded: 2016
United Kingdom
www.limitlesstech.com/platform/

Alternatives

Alternatives

PanKM

PanKM

PanApps
PeerBoard

PeerBoard

Circles Collective

Categories

Categories

Customer Service Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

Genesys Cloud CX Not Supported
Helpshift Not Supported
Microsoft Dynamics 365 Not Supported
Oracle Cloud Infrastructure Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Genesys Cloud CX Supported
Helpshift Supported
Microsoft Dynamics 365 Supported
Oracle Cloud Infrastructure Supported
Salesforce Supported
Zendesk Supported
Claim AnswerCart and update features and information
Claim AnswerCart and update features and information
Claim SmartCrowd and update features and information
Claim SmartCrowd and update features and information