Related Products
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About
Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets. Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group. Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub. A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.
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About
Idea Pipeline is a streamlined online tool for company staff to transparently contribute and crowdsource valuable ideas. Set up a simple challenge to help staff focus on solving a targeted issue. Challenges provide for timely participation and targeted engagement of idea suggestions and development. No ideas or activity is hidden from anyone. Everyone can see which ideas have the most support amongst peers and those that didn’t garner attention. With Idea Pipeline, everyone shares the load and the best ideas bubble up to the top. Top ideas are ‘endorsed’ to move towards implementation and stakeholders can be assigned to further develop the idea. Idea Pipeline provides engagement metrics and high-level summary reports and graphs. Like and comment on ideas to provide feedback and discussion. Top ideas rise to the top from crowdsourced activity. The best ideas advance toward implementation. Move ideas through the process toward implementation.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses in search of a modern, engaging and elegant forum software solution
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Audience
Enterprises in search of an online tool to contribute and crowdsource valuable ideas
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$60 per month
Free Version
Free Trial
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Pricing
$175 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAnswerCart
India
www.answercart.com
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Company InformationIdea Pipeline
ideapipeline.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
No info available.
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Integrations
No info available.
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