Related Products
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About
Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets. Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group. Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub. A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.
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About
Knowledge Bases work best when you focus building out great self-serve content. HelpDocs comes packed with all the tools you need so you spend more time giving personalized support to customers who need it. We've worked on our search algorithm for years so you don't have to. Our search is typo tolerant and blazing fast to give customers accurate results in milliseconds. Showcase gives you a glimpse into what's possible with the HelpDocs platform. From online shops helping customers with shipments to software powering blockchain storage. A custom text editor, advanced caching, smart integrations, and SEO-focused templates mean your customers will find answers blazingly fast—and your customer support team will too. We're always pushing the limits by using the latest technology to create accessible, adaptable, and designed templates you don't have to touch. Or you can totally touch.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses in search of a modern, engaging and elegant forum software solution
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Audience
Knowledge Base software for companies
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$60 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$25 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAnswerCart
India
www.answercart.com
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Company InformationHelpDocs
United Kingdom
www.helpdocs.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Integrations
Atonom
Not Supported
Crowdin
Not Supported
Desktop.com
Not Supported
Front
Not Supported
Hyperping
Not Supported
Pendo
Not Supported
Quickwork
Not Supported
Shift
Not Supported
Simpo
Not Supported
elevio
Not Supported
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Integrations
Atonom
Supported
Crowdin
Supported
Desktop.com
Supported
Front
Supported
Hyperping
Supported
Pendo
Supported
Quickwork
Supported
Shift
Supported
Simpo
Supported
elevio
Supported
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