GroupsitesGroupsite.com
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Related Products
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About
Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets. Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group. Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub. A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.
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About
Use forums to engage members by topic area. To increase engagement, auto-subscribe members to specific forums via email so that members can reply directly to topics without having to login. Subgroups are best described as mini-Groupsites with your Groupsite. Setup subgroups to organize members by committees, regions, projects etc. Subgroups can be private invite-only, limited, or publicly visible. Your Groupsite’s Managers have the ability to contact the entire community or a subgroup via email. Newsletter-style emails can include embedded content and rich formatting. Turn any email into a discussion topic to organize feedback. Publish articles specifically for your community. Incorporate rich editing, images and media
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses in search of a modern, engaging and elegant forum software solution
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Audience
Collaboration and engagement solution for companies
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$60 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$99 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAnswerCart
India
www.answercart.com
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Company InformationGroupsite.com
Founded: 2005
United States
www.groupsite.com
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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Collaboration Features
Brainstorming
Not Supported
Calendar Management
Supported
Chat / Messaging
Not Supported
Contact Management
Not Supported
Content Management
Not Supported
Document Management
Not Supported
Project Management
Not Supported
Real Time Editing
Supported
Task Management
Not Supported
Version Control
Not Supported
Video Conferencing
Supported
Social Networking Features
Activity / News Feed
Not Supported
Advertising Management
Not Supported
Blogs
Supported
Data Security
Supported
Event Management
Supported
Group Management
Supported
Media Library
Supported
Privacy Options
Supported
Real-time Chat
Supported
Social Media Integration
Supported
Social Media Tagging
Supported
User Profiles
Supported
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Integrations
No info available.
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Integrations
No info available.
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