Google GroupsGoogle
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Related Products
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About
Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets. Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group. Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub. A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.
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About
Google Groups is a service from Google that provides discussion groups for people sharing common interests. The Groups service also provides a gateway to Usenet newsgroups via a shared user interface.
Google Groups offers a variety of features that make it a great tool for communication and collaboration:
Email list: Members can communicate with each other using a single email address. This makes it easy to keep everyone in the loop, even if they don't use Google Groups regularly.
Web forum: A web forum allows a group of people to initiate and respond to conversations. This is a great way to have more structured discussions and to share files and images.
Q&A forum: The Q&A forum works exactly the same way as a web forum, but it's specifically designed for questions and answers. This is a great way to get help from experts or to share your knowledge with others.
Collaborative inbox: A collaborative inbox allows you to assign conversations to members for tracking.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses in search of a modern, engaging and elegant forum software solution
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Audience
Anyone that wants to make online groups for email and collaboration
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$60 per month
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAnswerCart
India
www.answercart.com
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Company InformationGoogle
Founded: 1998
United States
groups.google.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Axis LMS
Cleary
Flexopus
Gmail
Google Takeout
Google Workspace
Indent
Latenode
Relay
ToogleBox
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Integrations
Axis LMS
Cleary
Flexopus
Gmail
Google Takeout
Google Workspace
Indent
Latenode
Relay
ToogleBox
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