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About

Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets. Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group. Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub. A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.

About

Google Groups is a service from Google that provides discussion groups for people sharing common interests. The Groups service also provides a gateway to Usenet newsgroups via a shared user interface. Google Groups offers a variety of features that make it a great tool for communication and collaboration: Email list: Members can communicate with each other using a single email address. This makes it easy to keep everyone in the loop, even if they don't use Google Groups regularly. Web forum: A web forum allows a group of people to initiate and respond to conversations. This is a great way to have more structured discussions and to share files and images. Q&A forum: The Q&A forum works exactly the same way as a web forum, but it's specifically designed for questions and answers. This is a great way to get help from experts or to share your knowledge with others. Collaborative inbox: A collaborative inbox allows you to assign conversations to members for tracking.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses in search of a modern, engaging and elegant forum software solution

Audience

Anyone that wants to make online groups for email and collaboration

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$60 per month
Free Version Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AnswerCart
India
www.answercart.com

Company Information

Google
Founded: 1998
United States
groups.google.com

Alternatives

Alternatives

PanKM

PanKM

PanApps
PeerBoard

PeerBoard

Circles Collective
memberNet

memberNet

introNetworks

Categories

Categories

Communications Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

Axis LMS Not Supported
BetaLobby Not Supported
Cleary Not Supported
Flexopus Not Supported
Gmail Not Supported
Google Takeout Not Supported
Google Workspace Not Supported
Indent Not Supported
Latenode Not Supported
Mimasa AI Not Supported
ToogleBox Not Supported

Integrations

Axis LMS Supported
BetaLobby Supported
Cleary Supported
Flexopus Supported
Gmail Supported
Google Takeout Supported
Google Workspace Supported
Indent Supported
Latenode Supported
Mimasa AI Supported
ToogleBox Supported
Claim AnswerCart and update features and information
Claim AnswerCart and update features and information
Claim Google Groups and update features and information
Claim Google Groups and update features and information