Google GroupsGoogle
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Related Products
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About
Building a community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. A community forum fosters customer engagement, improves customer experience & promotes peer-to-peer knowledge sharing. Use a community forum to crowd-source support. Easy-to-discover discussion threads on common queries can deflect a lot of support tickets. Discussion threads in the community are packed with relevant keywords, questions & content, frequently searched by your target group. Community forum is a powerful platform to harness the knowledge of crowd & acts as the crowd-sourced knowledge hub. A community that intersects your business goals with customer interests, becomes a powerful platform to capture relevant traffic & engage prospective customers. Easy to discover discussion threads deflects a lot of support tickets from your call centre as well as, provide you with deep & holistic insights on major pain points & needs of your customers.
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About
Google Groups is a service from Google that provides discussion groups for people sharing common interests. The Groups service also provides a gateway to Usenet newsgroups via a shared user interface.
Google Groups offers a variety of features that make it a great tool for communication and collaboration:
Email list: Members can communicate with each other using a single email address. This makes it easy to keep everyone in the loop, even if they don't use Google Groups regularly.
Web forum: A web forum allows a group of people to initiate and respond to conversations. This is a great way to have more structured discussions and to share files and images.
Q&A forum: The Q&A forum works exactly the same way as a web forum, but it's specifically designed for questions and answers. This is a great way to get help from experts or to share your knowledge with others.
Collaborative inbox: A collaborative inbox allows you to assign conversations to members for tracking.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses in search of a modern, engaging and elegant forum software solution
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Audience
Anyone that wants to make online groups for email and collaboration
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$60 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAnswerCart
India
www.answercart.com
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Company InformationGoogle
Founded: 1998
United States
groups.google.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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Integrations
Axis LMS
Not Supported
BetaLobby
Not Supported
Cleary
Not Supported
Flexopus
Not Supported
Gmail
Not Supported
Google Takeout
Not Supported
Google Workspace
Not Supported
Indent
Not Supported
Latenode
Not Supported
Mimasa AI
Not Supported
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Integrations
Axis LMS
Supported
BetaLobby
Supported
Cleary
Supported
Flexopus
Supported
Gmail
Supported
Google Takeout
Supported
Google Workspace
Supported
Indent
Supported
Latenode
Supported
Mimasa AI
Supported
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