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About

Bring your brick & mortar business into the digital era. Digital customer service tools that help you serve customers easier and faster without breaking a sweat. Andie makes it easier and faster to serve your customers, and deliver experiences customers will not forget. Before arriving at your location, your customers can use Andie to check your current wait times or capacity, join a virtual queue and get notified when it's their turn, and get updates about what's happening at your business now. Andie is built for small business owners, not developers. No complicated technology, no costly websites, so set up your Andie account in minutes and start delighting your customers today. Customers want (and expect) to interact with you digitally. Andie removes stress and friction, while improving speed and quality of service, so your customers will love doing business with you. With Andie, you’ll finally be able to make data-driven decisions, just like online stores do.

About

Shoppers hate to queue. Extensive research proves that queuing at the checkout is the number one cause of customer dissatisfaction in retailing. Conversely, short queues – and critically, the expectation of short checkout queues – are key ways to build customer loyalty and encourage spending. Queue management is about making the most effective use of checkout and customer service staff to improve customer satisfaction and profitability. With competition from online retail only increasing, it is vital that bricks and mortar grocers offer the very best in-store experience possible. Our experience of operating queue management systems in thousands of supermarkets all over the world has shown that reducing the waiting times for customers at checkout can have a number of other positive effects on the business. When customers know that they are going to be served quickly and easily; they are more inclined to visit a store in the first place and more likely to spend time browsing items.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a digital customer service solution to optimize and facilitate the services they offer to clients

Audience

Businesses looking for a software solution to improve checkout processes and customer satisfaction

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$14.99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Andie
Canada
andie.work/

Company Information

IRISYS
Founded: 1996
United Kingdom
www.irisys.net/queue-management

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ART101

ART101

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PrecisionLender

PrecisionLender

Lender Performance Group
ScanQueue

ScanQueue

Tugadot Pty Ltd
OKR-Tool by MSO

OKR-Tool by MSO

MSO Solutions

Categories

Categories

Integrations

Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase

Integrations

Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase
Claim Andie and update features and information
Claim Andie and update features and information
Claim Irisys Queue Management and update features and information
Claim Irisys Queue Management and update features and information