American eBox vs. SWIVEL ERP Comparison


American eBox	SWIVEL ERP SWIVEL Software	+	+
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About Merchants around the globe are finding that a partnership with eBox extends to on-demand warehousing, returns management, distribution in addition to import export freight forwarding. As a top-rated and approved Amazon Solution Partner, we are a turn-key solution for your Amazon International Returns that includes consolidation and economy shipping by air or sea. Register today and create removal order. We are an Amazon Solution partner for inbound logistics as well. We provide Amazon FBA INSPECTIONS, PREP, & STORAGE. Our services include labeling, bubble wrapping, poly bags, and all necessary FBA Prep. International shoppers are delighted by the consolidated international shipping to over 220 countries worldwide. Whether shipping your e-commerce purchase internationally or managing a complete logistics operation from a foreign country, American eBox is the solution partner for all your local USA logistics needs.	About Swivel Software a single cloud platform global logistics systems software management solution. Streamline your supply chain daily operations, integrating your business with your customer and partner efficiently, ensuring gap variations components are set by our technical team providing the values and diversity within your supply chain (SOR) standard operations requirements. SWIVEL 360 cloud technology management systems is providing logistics companies with the visibility and collaborated solutions around the globe. SWIVEL ERP enables logistics providers to streamline their operations with efficiency. International logistics companies’ branches can operate using the same ERP platform to eliminate errors and acquire more time to service their customers. Our language and documents pack serve as the application of one GLOBAL system. The Freight Forwarder’s objectives are efficiency and scalability to boost bookings and increase revenue/profit without increasing company overhead.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Merchants and businesses requiring an e-commerce logistics and forwarding solution to fulfill all their local shipping and logistics needs	Audience Freight and shipping companies searching for a solution to improve and manage all their operations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $40.00/month/user Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.9 / 5 ease 4.6 / 5 features 4.5 / 5 design 4.4 / 5 support 4.9 / 5 Read all reviews
Pros & Cons from Real Users Pros Great pricing, fast turn-around. We have used them for over 4 years and have returned shipments every two weeks. Their service has only gotten better with time. Cons We have not had too many issues. During peak season the turn around time is slightly delayed but nothing serious. Overall no issues to report.	Pros & Cons from Real Users Pros The system has good data quality control for management report. Full integration on operation & accounting process. It also can improve the overall operation through the new logistics management system, effectively can see all import & export data for our analysis as well as improve our work efficiency for business development. User friendly, simple and clear interface, good data quality control for management report. Full integration with operation, warehouse and accounting. The system is user friendly and it can provide users to have much comprehensive functions. One the other hand, users can be easily to pick up the daily work at functional level. Operational manual also can help staff learn how to use it. Extremely customization modules to suit our business. It easily enriches user experience which will enable employees to complete order anytime anywhere. Reliable customer support. Very effective in storing of customer data. Simple, Flexible, and Efficient System for Logistics Providers. Excellent support with flexible system modification for different business needs. Cons Excellent customer service, they have prompt response & follow up each case deeply for us. Excellent customer service with immediate response. So far, there is any cons to be discovered by staff. It's great software which is customization to suit our special needs. My company has used the system for over 15 years. Some modules of graphic design are so sophisticated and should need to improve.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information American eBox United States live.americanebox.com	Company Information SWIVEL Software United States www.swivelsoftware.com
Alternatives Spainbox	Alternatives Magaya Supply Chain Magaya
ProPack ProPack Logistics	BUYCO Buyco
CargoWise WiseTech Global	Magaya Digital Freight Platform Magaya
Gnosis Freight	CargoWise WiseTech Global
Eurosender View All	Linbis View All
Categories Freight Forwarding Supported Virtual Mailbox Supported	Categories Freight Supported Freight Forwarding Supported Shipping Supported Supply Chain Management Supported
	Show More Features Freight Features 3PL Supported Barcoding / RFID Supported Billing & Invoicing Supported Customer Management Supported Customer Portal Supported Import / Export Management Supported International Forwarders Supported Local Forwarders Supported LTL Management Not Supported Rate Management Supported Shipment Tracking Supported Truckload Management Not Supported Warehouse Management Supported Waybills Supported Shipping Features Air Shipping Supported Bills of Lading Supported Container Shipping Supported Freight Shipping Supported Ground Shipping Not Supported Import / Export Supported Ocean Shipping Supported Parcel Shipping Not Supported Quotes / Estimates Supported Shipment Tracking Supported Warehouse Management Supported Supply Chain Management Features Demand Planning Supported Electronic Data Interchange Supported Import / Export Management Supported Inventory Management Supported Order Fulfillment Supported Order Management Supported Sales & Operations Planning Supported Shipping Management Supported Supplier Management Supported Transportation Management Not Supported Warehouse Management Supported
Integrations Amazon Supported Amazon Web Services (AWS) Supported Delinea Cloud Access Controller Not Supported Fulfillment by Amazon (FBA) Supported View All 3 Integrations	Integrations Amazon Not Supported Amazon Web Services (AWS) Not Supported Delinea Cloud Access Controller Supported Fulfillment by Amazon (FBA) Not Supported View All 1 Integration
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