American eBox vs. DeliverySuite Comparison


American eBox	DeliverySuite Nology Solutions & Systems	+	+
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About Merchants around the globe are finding that a partnership with eBox extends to on-demand warehousing, returns management, distribution in addition to import export freight forwarding. As a top-rated and approved Amazon Solution Partner, we are a turn-key solution for your Amazon International Returns that includes consolidation and economy shipping by air or sea. Register today and create removal order. We are an Amazon Solution partner for inbound logistics as well. We provide Amazon FBA INSPECTIONS, PREP, & STORAGE. Our services include labeling, bubble wrapping, poly bags, and all necessary FBA Prep. International shoppers are delighted by the consolidated international shipping to over 220 countries worldwide. Whether shipping your e-commerce purchase internationally or managing a complete logistics operation from a foreign country, American eBox is the solution partner for all your local USA logistics needs.	About DeliverySuite – Empowering the Courier, Transportation, and Warehousing Industries DeliverySuite is a toolkit tailored specifically for the Courier, Transportation, and Warehousing Industries. Our goal? To help you make sense of the intricacies in these fields and transform how you manage and succeed in this dynamic world. Imagine a partner that guides you through the twists and turns of modern logistics. It's like having a compass that blends fresh ideas with practical solutions, giving your business the strength not only to adapt but to flourish in an ever-changing landscape. With DeliverySuite, it's not just about aiming for excellence – it's about building a solid foundation for your logistics journey.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Merchants and businesses requiring an e-commerce logistics and forwarding solution to fulfill all their local shipping and logistics needs	Audience Shipping, Tracking, Warehousing and Handheld Software for the Courier, Transportation, Logistics and Freight Forwarder industries.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $275/month Includes 5 office users. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.4 / 5 ease 4.6 / 5 features 4.2 / 5 design 4.6 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Great pricing, fast turn-around. We have used them for over 4 years and have returned shipments every two weeks. Their service has only gotten better with time. Cons We have not had too many issues. During peak season the turn around time is slightly delayed but nothing serious. Overall no issues to report.	Pros & Cons from Real Users Pros DeliverySuite has a unique set of functionality that has allowed us to stream line our circle of service from pick-up thru delivery. Through technology, we have automated many of the mundane executables and reduced the number of telephones calls to dispatch by over 70% . The onboarding process was smooth, and the support team was always there to assist with any questions or concerns. One of the standout features of DeliverySuite is its real-time tracking capabilities. The ability to monitor vehicles and shipments in real-time has greatly improved visibility into the entire delivery process. The communication features in DeliverySuite have greatly enhanced the collaboration with drivers and customers. Can send instant notifications and updates to drivers via text, app push alerts, or email. In terms of reliability, DeliverySuite has minimal downtime, and the system has proven itself to be highly dependable, even during peak delivery periods. The customizable features of DeliverySuite allow users to tailor the software to their specific needs. Whether it's integrating with our existing systems, or creating custom reports, the flexibility of this software is a huge advantage. The program is very easy to navigate and cuts down you work time. Always someone there to help if you are in need of assistance. Staff and extremely patient and knowledgeable. Highly recommended. DeliverySuite is a full platform App and has all we require as an "Order system" and "Distribution document system". Very easy to use and understanding of it while being shown. The uploading of documentation is a great feature. Straightforward presentation of information. Screens are well laid out. Pricing sections have lots of options. Users can change many things. Cons DeliverySuite is at Stage 4 out of 5 in the development process, so there are some missing parts. BUT Danny and his crew work diligently to improve the software day in and day out. The dispatch side is near perfect, but the accounting side needs some perfecting. Since it is web-based, some features can take longer to load when the internet is slow or working remotely in poor-coverage areas. No cons things went very smoothly with no service interruptions. Would like to see a better connecting ability to a GPS network system. Bigger character allowance in notes. Drivers App needs better document details for Drivers, BOL # P&D locations and addresses, Pieces Weight, Reference #'s, simplify it by Order #, SPECIAL INSTRUCTIONS. I have only used this system for a few months now, so cannot be objective about all of its features. Sometimes updates cause settings to be forgotten. You have to reset your dispatch settings. It's not easy to manually price orders. There is lots of clicking involved and saving over and over. It would be nice to only have to save an entire screen once for pricing.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information American eBox United States live.americanebox.com	Company Information Nology Solutions & Systems Founded: 2004 Canada www.deliverysuite.com
Alternatives Spainbox	Alternatives Cenntrax
ProPack ProPack Logistics	InstaDispatch
CargoWise WiseTech Global	OnTime 360 Vesigo Studios
Gnosis Freight	Dispatch Science
Eurosender View All	Bringoz View All
Categories Freight Forwarding Supported Virtual Mailbox Supported	Categories Courier Supported Delivery Management Supported Food Delivery Supported Freight Forwarding Supported GPS Tracking Supported Grocery Delivery Supported Last Mile Delivery Supported Logistics Supported Mobility Supported Order Entry Supported Route Planning Supported Scheduling Supported Transportation Dispatch Supported Transportation Management Supported Warehouse Management Supported
	Show More Features Courier Features Barcode Support Supported Billing & Invoicing Supported Compensation Management Supported Customer Database Supported Dispatch Management Supported Job Assignment Management Supported Label Printing Supported Order Entry Supported Routing Supported Scheduling Supported Delivery Management Features Customer Portal Supported Dispatch Management Supported Driver ETA Supported Driver Management Supported For Courier Services Supported For Freight Supported For Restaurants Supported Order Tracking Supported Routing Supported Scheduling Supported Signature Capture Supported Surveys & Feedback Supported Food Delivery Features Delivery Tracking Supported Dispatch Management Supported For Restaurants Not Supported Gift Card Management Not Supported Menu Management Not Supported Online Ordering Supported Order Management Not Supported Routing Supported Sales Trend Analysis Supported Supports Loyalty Program Not Supported GPS Tracking Features Alerts/Notifications Supported Asset Tracking Supported Driver Management Supported Historical Reporting Not Supported Mobile Tracking Supported People Tracking Not Supported Real Time Tracking Supported Routing Supported Status Tracking Supported Territory Management Not Supported Vehicle Tracking Not Supported Logistics Features 3PL Supported Barcoding / RFID Supported Container Tracking Supported CRM Supported Cross Docking Supported Fleet Management Supported Inventory Management Supported Order Management Supported Purchasing Supported Scheduling Supported Shipping Management Supported Transportation Management Supported Mobility Features App Management Supported Barcode Scanning Supported Compliance Management Not Supported Content Management Not Supported Data Collection Supported Data Management Supported File Management Supported Forms Automation Not Supported Mobile Messaging Supported Remote Access Supported Remote Systems Monitoring Supported Order Entry Features Back Order Management Supported Customer Database Supported Inventory Management Supported Order Fulfillment Supported Order Management Supported Real Time Order Entry Supported Remote Order Entry Supported Shipping Management Supported Warehouse Management Supported Route Planning Features Capacity Planning Supported Drag & Drop Scheduling Supported Driver Management Supported Emergency Dispatch Not Supported GPS Tracking Supported Performance Metrics Supported Route Costing Supported Territory Management Not Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Not Supported Class Scheduling Not Supported Employee Scheduling Not Supported Facility Scheduling Not Supported Group Scheduling Not Supported Interview Scheduling Not Supported Meeting Room Booking Not Supported Multi-Location Supported Online Scheduling Not Supported Payment Processing Not Supported Real-time Scheduling Not Supported Reservations Not Supported Resource Scheduling Not Supported Room Booking Management Not Supported Transportation Dispatch Features Billing & Invoicing Supported Computer Aided Dispatch Supported Customer Database Supported Emergency Dispatch Supported Fuel Management Supported Mileage Tracking Supported Order Management Supported Routing Supported Scheduling Supported Vehicle Tracking Supported Transportation Management Features Billing & Invoicing Supported Carrier Management Supported Customer Management Supported Dispatch Management Supported Driver Management Supported Fleet / Equipment Management Supported Load Management Supported Order Management Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Shipment Management Supported Warehouse Management Features 3PL Management Supported Barcoding / RFID Supported Category Customization Supported Channel Management Not Supported Demand Planning Not Supported Inventory Management Supported Location Control Supported Order Management Supported Purchasing Supported Quality Control Not Supported Receiving / Putaway Management Supported Returns Management Supported Shipping Management Supported
Integrations 2Ship Not Supported Amazon Web Services (AWS) Supported Fulfillment by Amazon (FBA) Supported Geotab Not Supported HERE Not Supported Mailgun Not Supported Mapbox Not Supported Microsoft Excel Not Supported Narvar Not Supported QuickBooks Desktop Premier Not Supported QuickBooks Online Not Supported SMTP.com Not Supported Sage 500 Not Supported Samsara Not Supported ShipStation Not Supported Shopify Not Supported Telnyx Not Supported WooCommerce Not Supported Zapier Not Supported project44 Not Supported Show More Integrations View All 3 Integrations	Integrations 2Ship Supported Amazon Web Services (AWS) Not Supported Fulfillment by Amazon (FBA) Not Supported Geotab Supported HERE Supported Mailgun Supported Mapbox Supported Microsoft Excel Supported Narvar Supported QuickBooks Desktop Premier Supported QuickBooks Online Supported SMTP.com Supported Sage 500 Supported Samsara Supported ShipStation Supported Shopify Supported Telnyx Supported WooCommerce Supported Zapier Supported project44 Supported Show More Integrations View All 20 Integrations
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