Amazon

Amazon

4.6 out of 5 stars
eBay

eBay

4.0 out of 5 stars
Amazon eBay

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Amazon:

About

Fresh new startups and Fortune 500s. B2B and B2C. Brand owners and resellers. They all sell on Amazon for a reason: 300 million customers shop our stores worldwide. Leave the shipping, returns, and customer service to us with Fulfillment by Amazon (FBA). Want to take care of shipping yourself? You can do that too. Choose from flexible selling plans, product categories, and fulfillment options that fit your business needs. Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge.
eBay:

About

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.
Amazon:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
eBay:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Amazon:

Audience

Businesses and anyone looking for a marketplace to buy or sell products
eBay:

Audience

Anyone who wants to buy or sell on eBay
Amazon:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
eBay:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Amazon:

API

Offers API Not Supported
eBay:

API

Offers API Not Supported
Amazon:

Screenshots and Videos

eBay:

Screenshots and Videos

Amazon:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
eBay:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Amazon:

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.4 / 5
support 4.7 / 5
eBay:

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.2 / 5
design 4.3 / 5
support 3.7 / 5
Amazon:

Pros & Cons from Real Users

Pros

  • Quality of goods and products are top notch... There is rarely any product which lacks in quality.
  • 1. The user interface shows all the important features and description about the products listed. 2. The application feels smooth to use on all the platforms. 3. Amazon Pay can be directly used for making every purchase on the platform. 4. It has millions of products across thousand of categories on the platform.
  • The two day shipping is one of the best features of Amazon. There are some items that you can order and sent to you even within 24 hours. But, I personally think the best part of Amazon is their customer service. Whenever I have a question or concern with my orders and/or products Amazon's customer service is able to help immediately. They treat me well and gets things fixed quickly.
  • In terms of my graduate studies and freeware project, my main usage of Amazon in this regard is for procurement. Both of the aforementioned activities require research and Amazon has an excellent selection of books. In terms of software purchasing, I find it a bit lacking in comparison as most software we need is not available on Amazon. Other Amazon services, such as pictures, music and streaming are all very solid and easily some of the better-quality streaming platforms.
  • - It provides same-day delivery, which comes very handy when you want the products urgently. - The user interface of the application is easy to use and displays all the features in an accessible way. - It has a wide range of catalogs and categories for millions of products. - The prices of the products are quite competitive with additional discounts.

Cons

  • Price of products compared to other online shopping apps are high.
  • The application sometimes throws error while cancelling a particular item from an ordered list of products.
  • Just like everything the prime yearly costs are going up. I still think it is worth it for the frees shipping, but I wonder if it will get to a point that it is too much.
  • I find the fees for Amazon Prime to be worth their cost so my main issue with Amazon is with its technical support. When I had some technical issues in the past it took a bit longer than I would have appreciated for them to understand my issue and fix it accordingly.
  • - The prices of the products tends to fluctuate a lot from seller to seller and makes the selection of products to buy a bit harder.
eBay:

Pros & Cons from Real Users

Pros

  • I’ve been buying and selling sneakers on eBay for 3 years. I love that they now offer a sneaker authentication service, as well as acting as a middle person to protect both the buyer and seller.
  • I have sold quite a few things from here. But also like to find random cool things to buy from here as well. I have found so many old games and shoes in good condition! Love seeing what other people try to get rid of.
  • Basically a large, sanctioned flea market, allowing for all sorts of odds and ends to be sourced, whether they be out of print, large lots, or niche products.
  • You can sell just about anything on ebay. The mobile app complements the website well. Very comprehensive seller tools.
  • There are lots of unique items for sale on eBay. eBay also doesn't take as much of the seller's profit as another place, such as Amazon.

Cons

  • Compared to selling on other sneaker reselling apps, it can take longer to longer to list your items, since you need to upload photos and fill out descriptions. Also calculating your payouts can also be a little confusing based on the way the fees are charged.
  • Usually the reviews of a store are correct. But there are ways to pay and get good reviews so people will trust you and you can scam them.
  • If you end up getting something wrong, it can lead to a lot of hoop jumping to fix. Sellers can also cancel late into or after sales.
  • Customer support is hit or miss. Lots of push notifications. Option to be payed into paypal was taken away.
  • There are so many fake buyers who win auctions, make up complaints, then try to get the seller kicked off of eBay. I had this happen twice myself.
Amazon:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
eBay:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Amazon:

Company Information

Amazon
Founded: 1994
United States
amazon.com
eBay:

Company Information

eBay
Founded: 1995
United States
ebay.com
Amazon:

Alternatives

Amazon Web Services (AWS)

Amazon Web Services (AWS)

Amazon
4.8 out of 5 stars
eBay:

Alternatives

Easy.Auction

Easy.Auction

Eastern Unity
5.0 out of 5 stars
Amazon:
eBay:
Amazon:
eBay:
Amazon:
eBay:
Amazon:
EarthScan

EarthScan

Mitiga Solutions
eBay:
Amazon:

Categories

B2C Marketplaces Supported
eCommerce Supported
Marketplace Supported
eBay:

Categories

B2C Marketplaces Supported
eCommerce Supported
Amazon:

Integrations

Aravenda Supported
Codeless Platforms BPA Platform Supported
Connex Supported
EPRORA Supported
EZ Digital-T Supported
FrigginYeah! Supported
GeekSeller Supported
Itembase Supported
NewCart Supported
Node Proxy Supported
Octo Browser Supported
Ordoro Supported
ScrapeBadger Supported
ScraperX Supported
SellerAmp SAS Supported
ShipStation Supported
TranslateAI Supported
Valigara Supported
Willow Commerce Supported
easySales Supported
eBay:

Integrations

Aravenda Supported
Codeless Platforms BPA Platform Supported
Connex Supported
EPRORA Supported
EZ Digital-T Supported
FrigginYeah! Supported
GeekSeller Supported
Itembase Supported
NewCart Supported
Node Proxy Supported
Octo Browser Supported
Ordoro Supported
ScrapeBadger Supported
ScraperX Supported
SellerAmp SAS Supported
ShipStation Supported
TranslateAI Supported
Valigara Supported
Willow Commerce Supported
easySales Supported
Amazon:
Claim Amazon and update features and information
Claim Amazon and update features and information
eBay:
Claim eBay and update features and information
Claim eBay and update features and information