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About

​Rufus is Amazon's AI-powered shopping assistant integrated into the Amazon Shopping app and on Amazon.com, designed to assist customers in making informed purchase decisions by answering a variety of shopping-related questions. By tapping the Rufus icon or button, users can inquire about product details, receive comparisons, and obtain personalized recommendations, enhancing their overall shopping experience. Trained on Amazon's extensive product catalog, customer reviews, community Q&As, and information from across the web, Rufus delivers comprehensive and up-to-date responses to user queries. Additionally, Rufus offers features like price history tracking, allowing users to view product price trends over time, and aiding in identifying genuine deals during sales events. Rufus aims to provide a conversational shopping experience that saves time and helps users make more informed purchasing decisions. ​

About

Envive AI is an agentic revenue engine built to transform static online stores into dynamic, learning commerce ecosystems by deploying an ensemble of specialized AI agents that work together to guide shoppers, personalize search, and enrich product discovery in real time, all while maintaining brand voice, safety, and compliance. Its Sales Agent helps visitors find exactly what they need through natural language understanding and continuous learning from real shopper behavior, reducing confusion points and abandoned carts, while the Search Agent interprets complex queries like “durable under $100” and eliminates keyword guesswork to surface relevant products quickly. Envive also includes data enrichment that continuously repairs, structures, and enhances product catalogs so that agents can deliver accurate recommendations and support higher visibility across search and generative channels, improving shopper confidence and conversion.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Tech-savvy shoppers seeking a solution to enhance their online purchasing decisions

Audience

Ecommerce brands and online retailers that want AI-driven automation to increase conversion, average order value, and customer engagement on their digital storefronts

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amazon Rufus
Founded: 1994
United States
www.amazon.com/Rufus/

Company Information

Envive
Founded: 2023
United States
www.envive.ai/

Alternatives

Alternatives

Agentic Commerce Protocol (ACP)

Agentic Commerce Protocol (ACP)

Agentic Commerce Protocol
fabric NEON

fabric NEON

fabric

Categories

Categories

Integrations

Amazon
Amazon Business
AthenaHQ
Azoma
Profound

Integrations

Amazon
Amazon Business
AthenaHQ
Azoma
Profound
Claim Amazon Rufus and update features and information
Claim Amazon Rufus and update features and information
Claim Envive and update features and information
Claim Envive and update features and information