Amazon Lex

Amazon Lex

Amazon
+
+

Related Products

  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Google Cloud Speech-to-Text
    366 Ratings
    Visit Website
  • Google AI Studio
    41 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • AddSearch
    140 Ratings
    Visit Website
  • Dialpad Support
    1,600 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • sellerboard
    282 Ratings
    Visit Website
  • Retool
    593 Ratings
    Visit Website

About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

To achieve real CX enhancement by delivering the most advanced Voicebot Services. To eradicate dysfunctional customer interactions that reflect badly on brand value. To develop state of the art omnichannel applications with built-in analytics that are accessible from anywhere in real time. Sovran, with its proprietary dialogue engine, develops voicebots that handle millions of inbound and outbound calls. It works in complex customer service dialogues with accuracy and speed of prototyping unmatched in the industry. Our voicebot services provide solutions to complex requirements across all verticals. Speed of prototyping and our enhanced tools deliver unprecedented performances and automations that enhance customer satisfaction and have a positive impact on KPIs. The high level of automation delivered makes our voicebot services ideal for very large deployment such as first line support in contact centres.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build a powerful chatbot

Audience

Enterprises in search of a solution to improve and maintain their CX and EX experiences and optimize their services

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Sovran
United Kingdom
www.sovranai.com

Alternatives

Alternatives

InteliWISE

InteliWISE

Matrix42
Dialogflow

Dialogflow

Google

Categories

Categories

AI Voice Agents Supported
Conversational AI Supported
Voice Bot Supported

Integrations

AWS App Mesh Supported
AWS Lambda Supported
Amazon Web Services (AWS) Supported
Axon Ivy Supported
BotCore Supported
Dimension Labs Supported
Facebook Messenger Supported
HelpNow Agentic AI Platform Supported
HubSpot Customer Platform Supported
Microsoft Dynamics 365 Supported
PubNub Supported
QuickBooks Online Supported
Quickwork Supported
Salesforce Supported
Slack Supported
Stackreaction Supported
Twilio Supported
UneeQ Supported
WhosOn Supported
Zendesk Supported

Integrations

AWS App Mesh Not Supported
AWS Lambda Not Supported
Amazon Web Services (AWS) Not Supported
Axon Ivy Not Supported
BotCore Not Supported
Dimension Labs Not Supported
Facebook Messenger Not Supported
HelpNow Agentic AI Platform Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics 365 Not Supported
PubNub Not Supported
QuickBooks Online Not Supported
Quickwork Not Supported
Salesforce Not Supported
Slack Not Supported
Stackreaction Not Supported
Twilio Not Supported
UneeQ Not Supported
WhosOn Not Supported
Zendesk Not Supported
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim Sovran and update features and information
Claim Sovran and update features and information