Amazon Lex

Amazon Lex

Amazon
Floatbot

Floatbot

Floatbot.AI
+
+

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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Floatbot.AI is a powerful Voice-First, Multi-Modal Conversational AI + Co-Pilot Platform Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer engagement, streamlining processes to empowering agents and employees, we are your partner in driving smarter, faster and impactful business interactions. With our no-code/low-code platform, you can build powerful AI Agents in minutes—no technical expertise required. Floatbot.AI is trusted by 200+ top players in insurance, banking, & collections to innovate and scale customer engagement & operational excellence.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want to build a powerful chatbot

Audience

Fintechs and enterprises looking for SaaS based conversational AI application to automate customer support, and increase customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version
Free Trial

Pricing

$99
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Multilingual, omnichannel support, easy to use, saves human effort.

Cons

  • Have not encountered any till now, working smooth without any shortcomings.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Floatbot.AI
Founded: 2017
Milpitas, California, United States
floatbot.ai

Alternatives

Alternatives

Yellow.ai

Yellow.ai

Bitonic Technology Labs
Dialogflow

Dialogflow

Google

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Integrations

AWS AI Services
Adobe Marketo Engage
Amazon CloudWatch
Amazon DynamoDB
Axon Ivy
Elastic Path
HelpNow Agentic AI Platform
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
PubNub
QEval
QuickBooks Online
Quickwork
Rapport
Slack
Smart IVR
UneeQ
WhosOn
Zendesk

Integrations

AWS AI Services
Adobe Marketo Engage
Amazon CloudWatch
Amazon DynamoDB
Axon Ivy
Elastic Path
HelpNow Agentic AI Platform
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
PubNub
QEval
QuickBooks Online
Quickwork
Rapport
Slack
Smart IVR
UneeQ
WhosOn
Zendesk
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