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About

Fresh is grocery shopping with a smile. We're your one stop for great deals on national favorites, plus new tastes, organic and ready-to-eat food, local finds, and the best of Amazon. Building your cart gets faster the more you shop, and you can use past purchases to add the items you use again and again. Plus, shopping is better with Alexa. Try asking, "Alexa, add bread to my list". Your trained Amazon shopper only selects products that meet our high standards for quality and freshness - the kind of products you'd pick yourself. Need to make changes after you've ordered? You can cancel or add items with no additional fees, up until your shopper begins fulfilling your order. You can also add or change your optional tip for up to 24 hours after your order is delivered. If items in your order are not satisfactorily delivered, Amazon customer service is available 24/7 to help resolve any concerns.

About

Grow your takeout sales by 200% with the top 3rd-party delivery platform for customer spend and retention. We help businesses like yours reach new customers in your neighborhoods and grow to become local favorites. Grow your sales and become a favorite by getting in front of more people at the exact moment they’re ready to buy. They come to us, we introduce them to you. Let your digital storefront make the first impression. From crisp photos to organized menus, we offer the tools you need to create the look you want. The power is yours with the option to tell us how you’d like to receive orders. Whether it’s through the phone, tablet, or your POS system, with us, you have options. We consistently stay ahead of the curve creating new ways to bring business to you—like seamless POS integrations, live event ordering, and promotions that get you seen first by customers who are ready to make a purchase.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Any users interested in a grocery shopping platform solution to pick, choose and purchase grocery products

Audience

Restaurants that want to increase takeout and delivery sales

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Nothing to list. Over a very poor experience and will never shop again at this store. Customer service is worst as the person speak terrible American English.
  • There are no benefits to using Amazon Fresh... Unless you enjoy being sick with food poisoning... -_-

Cons

  • - sale item not available on first day of sale - poor customer services
  • Amazon Fresh stopped delivering groceries with ice packs or frozen bottles or cooler bags. All frozen foods are bagged in regular brown paper bags with no insulation, treated the same as room temperature items. The delivery drivers do not have coolers in their cars, so it is not temperature controlled. It can take many hours until it finally arrives. Everytime i open the bags, i notice that all the frozen stuff is melted, thawed, spoiled. If i try to freeze it immediately, it doesn't help, the food is already bad. Sometimes i try it anyway and i get very sick from all of the food. Its not like one specific item that has an issue, it's ALL the cold food items that are not properly handled and end up causing food poisoning. So i have to throw away a bunch of food which is such a shame to waste. And then get no refund from Amazon support because they're all a bunch of robots... someone really needs to stop Amazon because they are getting a lot of people sick and not taking any responsibility for it.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Amazon
Founded: 1996
United States
www.amazon.com/alm/storefront

Company Information

Postmates
Founded: 2011
United States
postmates.com/partner

Alternatives

Alternatives

Categories

Gig Economy Supported
Grocery Delivery Supported

Categories

Food Delivery Supported
Gig Economy Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Not Supported

Integrations

Hoppier Supported
AWS AppSync Supported
AWS Cloud9 Supported
AWS CloudFormation Supported
Amazon Ads Supported
Amazon AppFlow Supported
Amazon Athena Supported
Amazon Augmented AI (A2I) Supported
Amazon Aurora Supported
Causal Not Supported
Cuboh Not Supported
Deliverect Not Supported
Destini Supported
GoTab POS Not Supported
HungerRush Not Supported
O-Live Not Supported
OrderOut Not Supported
Otter Not Supported
Shift Not Supported
Square for Retail Not Supported

Integrations

Hoppier Supported
AWS AppSync Not Supported
AWS Cloud9 Not Supported
AWS CloudFormation Not Supported
Amazon Ads Not Supported
Amazon AppFlow Not Supported
Amazon Athena Not Supported
Amazon Augmented AI (A2I) Not Supported
Amazon Aurora Not Supported
Causal Supported
Cuboh Supported
Deliverect Supported
Destini Not Supported
GoTab POS Supported
HungerRush Supported
O-Live Supported
OrderOut Supported
Otter Supported
Shift Supported
Square for Retail Supported
Claim Amazon Fresh and update features and information
Claim Amazon Fresh and update features and information
Claim Postmates and update features and information
Claim Postmates and update features and information