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About

Fresh is grocery shopping with a smile. We're your one stop for great deals on national favorites, plus new tastes, organic and ready-to-eat food, local finds, and the best of Amazon. Building your cart gets faster the more you shop, and you can use past purchases to add the items you use again and again. Plus, shopping is better with Alexa. Try asking, "Alexa, add bread to my list". Your trained Amazon shopper only selects products that meet our high standards for quality and freshness - the kind of products you'd pick yourself. Need to make changes after you've ordered? You can cancel or add items with no additional fees, up until your shopper begins fulfilling your order. You can also add or change your optional tip for up to 24 hours after your order is delivered. If items in your order are not satisfactorily delivered, Amazon customer service is available 24/7 to help resolve any concerns.

About

Select items from your favorite grocery stores at Instacart.com or in the app. Personal shoppers pick items with care. Chat as they shop and manage your order. Pick a convenient time for you. Enjoy Instacart’s 100% quality guarantee on every order. The world's largest online grocery service. 500 million products available to shop across the catalog. Instacart makes it easy to order from your favorite stores. Shop for items from stores near you, with a selection of more than 500 retailers and trusted local grocers across North America. Then, Instacart will connect you with a personal shopper in your area to shop and deliver your order. Contactless delivery is available with our “Leave at my door” option. You can track your order’s progress and communicate with your shopper every step of the way using the Instacart app or website. Instacart also offers curbside pickup at select retail locations. Simply place your order and choose a pickup time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Any users interested in a grocery shopping platform solution to pick, choose and purchase grocery products

Audience

Users and anyone interested in a grocery delivery application solution to pick and buy grocery items

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing to list. Over a very poor experience and will never shop again at this store. Customer service is worst as the person speak terrible American English.
  • There are no benefits to using Amazon Fresh... Unless you enjoy being sick with food poisoning... -_-

Cons

  • - sale item not available on first day of sale - poor customer services
  • Amazon Fresh stopped delivering groceries with ice packs or frozen bottles or cooler bags. All frozen foods are bagged in regular brown paper bags with no insulation, treated the same as room temperature items. The delivery drivers do not have coolers in their cars, so it is not temperature controlled. It can take many hours until it finally arrives. Everytime i open the bags, i notice that all the frozen stuff is melted, thawed, spoiled. If i try to freeze it immediately, it doesn't help, the food is already bad. Sometimes i try it anyway and i get very sick from all of the food. Its not like one specific item that has an issue, it's ALL the cold food items that are not properly handled and end up causing food poisoning. So i have to throw away a bunch of food which is such a shame to waste. And then get no refund from Amazon support because they're all a bunch of robots... someone really needs to stop Amazon because they are getting a lot of people sick and not taking any responsibility for it.

Pros & Cons from Real Users

Pros

  • You don’t have to walk up and down aisles searching for products. You just type it in, add it, and then move on to the next. It has honestly saved me and my wife hundreds of hours over the last year.

Cons

  • Sometimes it can take a few hours for your groceries to arrive, but you can use that time to do other tasks.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Amazon
Founded: 1996
United States
www.amazon.com/alm/storefront

Company Information

Instacart
Founded: 2012
United States
www.instacart.com

Alternatives

Alternatives

Categories

Gig Economy Supported
Grocery Delivery Supported

Categories

Gig Economy Supported
Grocery Delivery Supported

Integrations

Cardlytics Supported
Destini Supported
Hoppier Supported
AWS AppSync Supported
AWS Artifact Supported
AWS Backup Supported
AWS Certificate Manager Supported
Amazon API Gateway Supported
Amazon Ads Supported
Amazon Attribution Supported
Amazon Aurora Supported
Amazon Chime Supported
ChatGPT Plus Not Supported
ChatGPT Pro Not Supported
Fixer Not Supported
IT Retail POS Not Supported
LocalExpress Not Supported
Ohai Not Supported
Stackline Not Supported
Unata Not Supported

Integrations

Cardlytics Supported
Destini Supported
Hoppier Supported
AWS AppSync Not Supported
AWS Artifact Not Supported
AWS Backup Not Supported
AWS Certificate Manager Not Supported
Amazon API Gateway Not Supported
Amazon Ads Not Supported
Amazon Attribution Not Supported
Amazon Aurora Not Supported
Amazon Chime Not Supported
ChatGPT Plus Supported
ChatGPT Pro Supported
Fixer Supported
IT Retail POS Supported
LocalExpress Supported
Ohai Supported
Stackline Supported
Unata Supported
Claim Amazon Fresh and update features and information
Claim Amazon Fresh and update features and information
Claim Instacart and update features and information
Claim Instacart and update features and information