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About

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. No machine learning experience required. There is a treasure trove of potential sitting in your unstructured data. Customer emails, support tickets, product reviews, social media, even advertising copy represents insights into customer sentiment that can be put to work for your business. The question is how to get at it? As it turns out, Machine learning is particularly good at accurately identifying specific items of interest inside vast swathes of text (such as finding company names in analyst reports), and can learn the sentiment hidden inside language (identifying negative reviews, or positive customer interactions with customer service agents), at almost limitless scale. Amazon Comprehend uses machine learning to help you uncover the insights and relationships in your unstructured data.

About

Seamlessly Breaking Language Barriers with All-in-One Speech Solutions.Experience the power—request your dem

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want a powerful solution that lets them discover insights and relationships in text

Audience

E-commerce companies (including B2C sales and food delivery), content creators, event oranizators, tourism tour operators, healthcare, banks and insurance companies (B2B)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 4.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Very easy to setup and train models. Endpoint were very easy to configure and get running. Built for developer ease of use.

Cons

  • The cost is outrageous. Most AWS products are reasonable in terms of cost especially their AI products. This one is so prohibitive we will be moving our infrastructure to another system. The costly part is their endpoints with cost as long as they are running. Our system needs to have 24/7 availability and was doing document analysis on 1000s of emails and documents per day. The cost for a single endpoint was ~$3400 USD. Very little traffic was being used by that endpoint at the time. AWS charged for total time not token based usage. Which made the costs skyrocket. Please avoid to save yourself money unless you can standup the endpoints and take them down frequently.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/comprehend/

Company Information

Klassifier
Founded: 2025
Qatar
www.klassifier.com

Alternatives

Alternatives

Semantria

Semantria

Lexalytics
Luminoso

Luminoso

Luminoso Technologies Inc.

Categories

Categories

Integrations

AWS AI Services
AWS App Mesh
AWS Lambda
Amazon Comprehend Medical
Amazon Quick Suite
Amazon S3
Amazon Web Services (AWS)
Axon Ivy
Camunda
Datasaur
FormKiQ
Mantium
PubNub
Qlik Staige
Quickwork
iText
n8n

Integrations

AWS AI Services
AWS App Mesh
AWS Lambda
Amazon Comprehend Medical
Amazon Quick Suite
Amazon S3
Amazon Web Services (AWS)
Axon Ivy
Camunda
Datasaur
FormKiQ
Mantium
PubNub
Qlik Staige
Quickwork
iText
n8n
Claim Amazon Comprehend and update features and information
Claim Amazon Comprehend and update features and information
Claim Klassifier and update features and information
Claim Klassifier and update features and information