Amazon Care

Amazon Care

Amazon
+
+

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About

Fast, comprehensive, 24/7 primary and urgent care for your employees and their families. We know the needs of your employees are changing fast. Amazon Care's new model of medicine meets them where they are. We're expanding to bring virtual-first primary and urgent care to more Amazon employees, their families, and for U.S-based employers. Watch the film on our upcoming expansion. Amazon Care is healthcare built around you, your life, and your schedule. Connect in seconds, day or night, on weekends, and holidays. At-home follow-up care for labs, tests, and treatment. Contact-free prescriptions delivered right to your door. Quality time with your team of doctors, nurse practitioners, and registered nurses. Get the care you need in seconds, in all the moments that matter. Get treatment for non-emergency conditions with a virtual visit, 24/7 and 365 days a year.

About

Use multimedia messaging to reach patients, coordinate specialty care, maintain treatment plans, promote medication adherence, and more. Instead of downloading an app or logging into a portal, patients simply contact you through standard text messaging. Collect new patient information, medical records, consent, and other health data through customizable forms and e-signature capabilities. Connect with patients remotely through virtual visits, even when the patient lacks access to high-speed internet. Use multimedia messaging to reach patients, coordinate specialty care, maintain treatment plans, promote medication adherence, and more. Message your entire appointment list for the day instructing patients to text your office when they arrive and new procedures. Rural, underinsured and working patients have trouble accessing the care they need and often wait until an emergency before seeking treatment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

US-based employers

Audience

Healthcare institutions searching for a virtual care solution to improve their patients and their teams communication

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • It has been a great option for those in the southwest so far! I am excited to see how this expands and can be offered to more people across the nation.

Cons

  • Currently only offered in restricted areas and for certain employees.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Amazon
Founded: 1994
United States
amazon.care/

Company Information

Rhinogram
Founded: 2015
United States
www.rhinogram.com

Alternatives

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Grapheus

Exetazo

Categories

Telemedicine Supported

Categories

Telemedicine Features

Appointment Reminders Not Supported
Appointment Scheduling Supported
Chat / Messaging Not Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Not Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Integrations

AWS Secrets Manager Supported
Amazon Fresh Supported
Amazon Transcribe Supported
Beats Supported
Splunk User Behavior Analytics Supported

Integrations

AWS Secrets Manager Not Supported
Amazon Fresh Not Supported
Amazon Transcribe Not Supported
Beats Not Supported
Splunk User Behavior Analytics Not Supported
Claim Amazon Care and update features and information
Claim Amazon Care and update features and information
Claim Rhinogram and update features and information
Claim Rhinogram and update features and information