Altia SmartCase vs. DocFinity Comparison


Altia SmartCase Altia	DocFinity Optical Image Technology	+	+
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		Related Products TraceEngine The dedicated software for skip tracing from the world’s authority in case management systems. TraceEngine is the one tool you need to make skip tracing easier, faster, and more effective. It is powered by the PoloniousEngine and benefits from 20 years of experience in world-class investigation software and system delivery. Being cloud-based means hosting and security are taken care of, and can you be up and running in less than 10 minutes, with your first 30 days free. You’ll get access to our ongoing support for just $165 each month and with no lock-in contracts you can cancel anytime. TraceEngine is packed with powerful features specifically designed for skip tracing letting you manage more cases and generate more business. A simple search and pick tool lets you easily allocate cases to investigators. If they are not already in the system then a simple widget will pop up to let you add the required details. 1 Rating Visit Website Polonious Polonious is an ISO27001 certified secure, extremely flexible and highly configurable investigation workflow solution. The system includes features such as process centrism, workload management, reporting, dynamic dashboards, case reports, integrations and more. With our process and compliance focus, you can ensure your investigations are fully compliant with applicable regulations, with minimal extra effort or stress. With Polonious, you can run detailed reports on case outcomes, timeframes, and finances, and break that down across case types, investigators, and even down to investigation status. So you can prove your value up the chain, but you can also identify any problem areas and improve your efficiency. 2 Ratings Visit Website LegalEdge LegalEdge is a comprehensive case management software platform designed specifically for government legal organizations. It offers dedicated solutions for prosecutors, public defenders, and agency or municipal attorneys. The platform supports the full lifecycle of legal cases, helping teams manage case data, documents, people, and workflows efficiently. LegalEdge is built as a fully server-side application, allowing secure access from any device without client-side installations. Mobile access enables attorneys and investigators to work seamlessly from courtrooms, offices, or remote locations. Integrated data capabilities reduce duplicate data entry across criminal justice systems. LegalEdge focuses on delivering robust functionality while helping agencies control costs. 17 Ratings Visit Website Mitti (by SafetyCulture) Mitti (by SafetyCulture) is the operations system for every site, shift and standard. Trusted by over 80,000 organisations, Mitti brings your people, training records and workflows into one operating picture. From the frontline to the boardroom, it gives everyone a clear understanding of who's trained and ready for the shift ahead, highlights what needs attention and recommends what to do next. Every course completed, skill verified and action taken becomes intelligence your teams can use to improve every day. 869 Ratings Visit Website SearchUnify SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows. Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation. SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. 150 Ratings Visit Website CharityTracker A case management CRM that focuses on your clients, to measure real-world impact, not just data. Your Day Just Got Shorter - We know you’re busy and don’t have time for complicated software – We’ve changed that! Even your staff will enjoy using the system – No more headaches and missing data from reports so you can use your valuable time to serve more people. CharityTracker is a cloud-based, HIPAA compliant software that’s easy to use for nonprofits of all sizes. With no setup fees, hidden fees, or contracts, you can cancel anytime! Our time saving solution provides a secure way to streamline how you manage cases, record case notes & assistance, create reports, collaborate, set goals, measure outcomes, make referrals & prove your impact with change-over-time reports for your funders. We're at work in 2,200 communities! Book a free demo. Pricing starts at just $20/mo. user 1,429 Ratings Visit Website Arlo Training Management Software Less admin. More training. Arlo is a purpose-built training management system designed for training providers. It enables you to manage course registrations, payments, websites, CRM, and reporting all through one powerful platform. Effortlessly create courses, automate communications, and manage your training schedule & presenters across face-to-face, live-online, and blended learning. Automate the entire registration workflow with customizable forms, flexible payment options and smart invoicing. Leverage waitlists, discounts, and registration rules for private and public courses. Manage client records, relationships and leads all in one place. Track course performance, build customizable reports and make informed decisions that drive growth. Drive more traffic, optimize conversions and update your website in real time. Seamlessly integrate your website or use Arlo’s modern, out of the box solution. 243 Ratings Visit Website NewOrg NewOrg's Complete Data Management platform for non profits is designed for organizations with multiple or complex programs. From Case Management to transportation, emergency services, housing, mental health, treatment, and more. NewOrg provides new service delivery options and reduces your costs by managing all your stakeholder relationships in one solution, including Client data and encounters with HIPAA secured Video Conferencing and internal messaging, Donor/Development management, Volunteers, customized event calendars, online registration/scheduling, payment processing, e-signatures, e-mail, SMS, robust custom reporting and more. 125 Ratings Visit Website InfoFlo Case Management software made simple so you can focus on your non profit. 360 degree views of your cases all from a single dashboard. Get rid of those excel documents and start accessing your data from any anywhere on any device. With InfoFlo you will get a fully customized system to fit your needs all at an affordable price. 196 Ratings Visit Website ManageEngine Log360 Detect, investigate, and resolve security incidents and threats using a single, scalable SIEM solution. Log360 provides you with actionable insights and analytics-driven intelligence for real-time security monitoring, advanced threat detection, incident management, and behavioral analytics-based anomaly detection. Built as the bedrock for your SOC, ManageEngine Log360 comes with out-of-the-box correlation and workflow rules, dashboards, reports, and alert profiles to help you address vital security issues with little manual intervention. 196 Ratings Visit Website
About Comprehensive, customizable and cost effective. A true end-to-end records management system for all government, public and private organizations. SmartCase is a comprehensive, flexible, multi-purpose, customizable and cost-effective, incident; investigation; and case management system offered as a self-service, fully managed platform. With visuals and workflows for any purpose, manage your cases smarter and more efficiently. Your SmartCase. Your way. Altia provides dedicated ongoing support every step of the way. From implementation to operation, Altia ensure the transition has little impact on your day-to-day responsibilities. This support extends throughout the life of your contract with Altia. The SmartCase approach allows you to record the information you need, in the format that works for you and manage your investigation process, keeping all stakeholders informed along the way. Inherently secure, SmartCase was developed in partnership with Microsoft.	About DocFinity is high-powered, next-generation Enterprise Content Management, Business Process Management, Workflow, and Records Management software. Enhance document management and business process requirements with self-service efficiency in a range of markets for accounts payable, accounts receivable, contract management, customer service, human resources, legal and IT system administration. Scan, upload, import, store and index documents, audio, video, and other content files with flexible, user-friendly search and retrieval. Make data or specific functions accessible for third-party users through intuitive gateways styled to match your company’s brand. Use drag-and-drop workflow design and digital routing to standardize movement of data to people and systems, while eliminating error-prone repetition. Connect related documents and data within business applications of all types, including Web Service APIs and Microsoft Office.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Government, public and private organizations searching for an end-to-end records management system	Audience Businesses seeking a next-generation enterprise content management solution
Support Phone Support Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Supported Live Online Supported In Person Supported
Company Information Altia Founded: 2002 United Kingdom www.altiaintel.com/case-and-investigation-management/	Company Information Optical Image Technology Founded: 1986 www.docfinity.com
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Categories Investigation Management Supported Records Management Systems (RMS) Supported	Categories Business Process Management Supported Content Management Supported Document Management Supported Records Management Systems (RMS) Supported
Show More Features Investigation Management Features Contact Management Supported Data Management Supported Incident Management Supported Reporting & Statistics Supported Subject Profiles Supported	Show More Features Business Process Management Features Access Controls / Permissions Not Supported Alerts / Notifications Not Supported Business Process Automation Not Supported Business Rules Management Supported Collaboration Supported Process Change Tracking Not Supported Process Mapping Not Supported Process Modeling & Design Supported Visual Workflow Management Not Supported Content Management Features Audio Content Supported Customizable Templates Supported Document Indexing Supported E-forms Supported Full Text Search Supported Image Editor Supported SEO Management Not Supported Text Editor Supported Version Control Supported Video Content Supported Website Management Supported Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Supported Document Archiving Supported Document Assembly Not Supported Document Capture Not Supported Document Conversion Not Supported Document Delivery Supported Document Indexing Supported Document Retention Supported Electronic Signature Not Supported Email Management Supported File Recovery Supported File Type Conversion Supported Forms Management Supported Full Text Search Supported Offline Access Supported Optical Character Recognition Supported Print Management Supported Version Control Supported
Integrations Microsoft 365 Not Supported Microsoft SharePoint Not Supported	Integrations Microsoft 365 Supported Microsoft SharePoint Supported View All 2 Integrations
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