Alorica ReVoLTAlorica
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Sutherland Translate AISutherland
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Related Products
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About
Alorica ReVoLT is an AI-powered real-time voice translation platform designed to break down language barriers during live customer interactions. It enables bi-directional voice translation, grammar correction, and transcription across 75 languages and 200 regional dialects, with over 97% translation accuracy. By integrating this technology into a simple desktop application, organizations can deploy multilingual support without needing specialized agents for each language. Existing agents speak in their native tongue while AI handles translation and accent localization. ReVoLT also includes background noise cancellation for clearer conversations, and supports rapid scaling; a single multilingual queue can replace multiple regional language-specific teams. Because conversations are translated in real time, companies can deliver consistent, empathetic customer experiences globally, reduce operational overhead, and improve resolution metrics.
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About
Sutherland Translate AI is an AI-powered, automated, scalable multilingual translation solution designed to provide real-time support across more than 150 global languages (with coverage up to 163 languages and 200+ regional dialects), enabling organizations to deliver a high-quality customer experience without needing native-language agents. It can be integrated seamlessly with existing contact center systems and omnichannel CRMs, allowing any associate, regardless of their native language, to respond to customers in the customer’s preferred language. It provides 90% operational accuracy and uses regional glossaries and cultural-context awareness to preserve nuance, improving both translation quality and customer comfort. Sutherland Translate AI significantly reduces operational complexity; new languages can be trained in under three weeks, and new agents onboarded in as little as 48 hours, helping companies scale support across geographies quickly.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and customer-service centers in search of a tool to serve customers in any language in real time without hiring multilingual staff
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Audience
Global companies and contact centers wanting a tool to offer support at scale, letting agents respond to customers in any language
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlorica
Founded: 1999
United States
www.alorica.com/alorica-revolt
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Company InformationSutherland
Founded: 1986
United States
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai
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Integrations
Alorica
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