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About

Aloha Essentials POS by NCR Voyix is a comprehensive point-of-sale solution designed to elevate restaurant operations from front-of-house to back-of-house. This all-in-one system offers features such as online ordering integration, advanced reporting and analytics, and customer marketing and loyalty programs, enabling restaurants to connect every interaction seamlessly. With access to over 250 certified solution partners, Aloha Essentials provides flexibility to adapt to evolving guest expectations, including contactless dining and off-premise ordering. Real-time insights allow operators to manage their business, control costs, and forecast sales from anywhere. Supported by 24/7 customer service, this scalable solution is suitable for restaurants of all sizes, aiming to modernize operations and enhance customer experiences.

About

We run with the reliability of an in-house server but with the accessibility of a cloud solution, allowing you to view your data and run your restaurant anywhere from any device. The one-stop shop for your point of sales needs. From online ordering to customizable kitchen display screens, we'll work with you to implement a reliable POS system that will help your restaurant grow. Today's technology driven world can overflow into your business operations but with OrderCounter, there is no dedicated Backoffice station keeping you leashed to one particular station. Any function, at any station, in real time, without logging into a back office. Or stay out from under your staff's feet entirely by working from your own device.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurant owners and operators seeking a comprehensive, technology-driven POS solution to streamline operations, enhance customer engagement, and optimize both in-house and off-premise dining experiences

Audience

Restaurants looking for an all-in-one hybrid Point of Sale, online ordering, and employee scheduling solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$79.00/month/user
Each additional device: $19 per month
Free Version Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.1 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Support, we were having issues understanding reporting at Reservoir Bar and Grill on a Friday and the owner was not happy going into the weekend with the report looking off. Jack was able to explain everything and provided excellent assistance.
  • Reliable, hybrid POS system that minimizes downtime and keeps operations smooth. Tailored solutions for small-medium businesses Dynamic back office reporting capabilities Locally invested — OrderCounter understands the unique needs of local businesses.
  • The biggest pro about OrderCounter is the accessibility of help right then and there with their support team. They have been able to solve any issue we've had with our POS system. You can tell their employees are very familiar with the software and the willingness to assist you is top notch. We had some issues with our kitchen printer and within 15 minutes the problem was resolved each time. The support team even called me a week later to check in to make sure we haven't had any other problems. The product itself has made our business run more efficient as well as give us the ability to offer new services like online ordering. I also really like how customizable the POS system is. All the adjustments are endless so you can really pin point how you want it to be and how you think it will make your business more efficient. OrderCounter POS does it all.
  • Ease of Use. Very Customizable. Changes to menu items can be made by a manager on the fly. Support is always there.
  • Top Notch equipment, service !! Great all around System is really great in restaurant and bar C’est Bon

Cons

  • It was mostly us not understanding the reporting.
  • can't think of any major cons for my system. In the event my internet goes down, I'm still able to use my system and process payments.
  • Only con I can really think about is if you are not somewhat technically inclined it may be a little difficult trying to understand and setup or update items on your menu. We also had some issues with our reports not lining up as far as totals since we introduced online ordering, but has been resolved!
  • Some of the canned reports do not give us exactly what we really want, but there are enough to choose from to get the info by using two reports and viewing side by side.
  • Everything this system has to offer is really great .

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

NCR Voyix
Founded: 1884
United States
www.ncrvoyix.com/restaurant/aloha-essentials-pos

Company Information

OrderCounter
Founded: 2006
United States
home.ordercounter.com

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Categories

Bar POS Supported
Convenience Store Supported
Point of Sale Supported
Restaurant POS Supported

Categories

Bar POS Supported
Point of Sale Supported
Restaurant POS Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Not Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Convenience Store Features

Deli / Restaurant Management Supported
Employee Management Supported
Fuel Management Not Supported
Fuel POS Not Supported
Grocery POS Supported
Inventory Management Supported
Lottery Management Not Supported
Loyalty Program Supported
Multi-Store Supported
Price Book Supported
Retail Management Supported
Single Store Supported

Integrations

7shifts Supported
AnyConnector Supported
Atlas Direct Tips Supported
Checkmate Supported
Flexa Supported
Flipdish Not Supported
IT Retail POS Supported
Push Operations Supported
QuickBooks Online Supported
RetailMetrix Supported
Shogo Supported
SynergySuite Supported
Xero Supported
Yellow Dog Inventory Supported
eCard Systems Supported

Integrations

7shifts Not Supported
AnyConnector Not Supported
Atlas Direct Tips Not Supported
Checkmate Not Supported
Flexa Not Supported
Flipdish Supported
IT Retail POS Not Supported
Push Operations Not Supported
QuickBooks Online Not Supported
RetailMetrix Not Supported
Shogo Not Supported
SynergySuite Not Supported
Xero Not Supported
Yellow Dog Inventory Not Supported
eCard Systems Not Supported
Claim Aloha Essentials by NCR Voyix and update features and information
Claim Aloha Essentials by NCR Voyix and update features and information
Claim OrderCounter and update features and information
Claim OrderCounter and update features and information