+
+

Related Products

  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • SiteMinder
    671 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • Retreat Guru
    134 Ratings
    Visit Website
  • Hostaway
    2,077 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Bookinglayer
    151 Ratings
    Visit Website
  • Arryved
    46 Ratings
    Visit Website
  • Bokun
    800 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website

About

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

About

In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer experience solution for hotels and retail brands

Audience

Hotels

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Alliants
Founded: 2009
United Kingdom
www.alliants.com

Company Information

Knowcross
Founded: 2002
United Kingdom
knowcross.com

Alternatives

INTELITY

INTELITY

Intelity

Alternatives

Tourismart

Tourismart

SimpleApps

Categories

Concierge Supported
Guest Messaging Supported

Categories

Guest Messaging Supported
Hotel Management Supported

Integrations

Akia Not Supported
Facebook Messenger Supported
Glowing Not Supported
INTELITY Not Supported
IRIS Guest Not Supported
Infrasys POS Supported
LINE Supported
MVI Not Supported
React Mobile Not Supported
SABA Chatbot Not Supported
SABA F&B Ordering Not Supported
SABA Host Not Supported
WeChat Supported
WhatsApp Supported

Integrations

Akia Supported
Facebook Messenger Not Supported
Glowing Supported
INTELITY Supported
IRIS Guest Supported
Infrasys POS Not Supported
LINE Not Supported
MVI Supported
React Mobile Supported
SABA Chatbot Supported
SABA F&B Ordering Supported
SABA Host Supported
WeChat Not Supported
WhatsApp Not Supported
Claim Alliants and update features and information
Claim Alliants and update features and information
Claim Knowcross and update features and information
Claim Knowcross and update features and information