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About

Alessa provides all the anti-money laundering (AML) capabilities that banks, money services businesses (MSBs), Fintechs, casinos and other regulated industries need – all within one platform. Alessa includes APIs for integration with onboarding systems to verify identities and search sanctions, politically exposed persons (PEPs), OFAC, and proprietary lists in real time. Use this information to update the risks associated with an entity. Alessa leverages data from various sources to create a risk score. Risk factors, weights, scores, and aggregates are all configurable by the organization to match their risk appetite and tolerance. Periodic reviews are managed by workflows and scores are updated based on the entities’ activities. With Alessa, monitor every financial activity to get a holistic view of customer activities. The solution generates alerts for suspicious activity and sends them to the appropriate personnel for investigation and reporting.

About

Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Compliance platform for companies wanting to reduce costs

Audience

Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Alessa
Founded: 2008
Canada
alessa.com

Company Information

Cognitive View
Founded: 2018
Australia
cognitiveview.com

Alternatives

Alternatives

FOCAL

FOCAL

Mozn
Kollate-it

Kollate-it

Werkflo

Categories

AML Supported
Fraud Detection Supported
RegTech Supported

Categories

Compliance Supported
RegTech Supported
Risk Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Alessa and update features and information
Claim Alessa and update features and information
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Claim Cognitive View and update features and information