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About

Customized, bilingual 24/7/365 call answering service that includes message taking, call forwarding, customer service, appointment scheduling, and more. Our law firm answering service screens potential clients based on your preferences and determine if they're qualified or need to be referred elsewhere. Legal intake specialists from our lawyer answering service take leads from initial contact to an e-signed contract, posting directly to your CRM or case management system with a legal answering service. Convert website visitors into new cases and communicate with clients wherever they are. Section background shape image. Respond to and capture high-volume TV, radio, and online advertising leads using our best-in-class solutions and processes. Live answering service with experienced intake specialists in the legal industry immediately respond to all inbound and outbound leads for your law practice and legal firm.

About

Sound Telecom provides customized answering services through courteous, knowledgeable, US-based agents that handle every call professionally and accurately. If you're involved in any type of business that requires live answering services, we can build you a personalized answering service program that will provide your customers with the immediate service and quality care they expect and deserve, day or night. Sound Telecom develops remarkable call center solutions that really work. Excellent customer service must be the result of every business interaction and transaction. Seamless integration is a fundamental building block of proper call center outsourcing. When your customers talk to us, it is like they are talking to you. Sound Telecom adopts your culture and your processes to deliver a brand of support that is totally unique to your business. Experience a close, personal working relationship with a company that has a passion for serving others.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes and enterprises in need of a solution to capture every lead and offer their clients 24/7/365 availability

Audience

Companies looking for a solution to optimize their telephone answering and call center services

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Alert Communications
Founded: 1965
United States
www.alertcommunications.com

Company Information

Sound Telecom
Founded: 1986
United States
www.sound-tele.com/answering-services/

Alternatives

Alternatives

Clerx

Clerx

Clerx AI
SimplyConvert

SimplyConvert

SimplyConvert LLC
Verbatim

Verbatim

Verbatim Telephone Answering Service

Categories

Answering Services Supported
Legal Answering Supported
Legal Intake Supported

Categories

Integrations

8am CasePeer Supported
Assembly Neos Supported
Captorra Supported
Clio Supported
Filevine Supported
GrowPath Supported
Law Ruler Supported
Lead Docket Supported
Litify Supported
Salesforce Supported
SmartAdvocate Supported
Zapier Supported

Integrations

8am CasePeer Not Supported
Assembly Neos Not Supported
Captorra Not Supported
Clio Not Supported
Filevine Not Supported
GrowPath Not Supported
Law Ruler Not Supported
Lead Docket Not Supported
Litify Not Supported
Salesforce Not Supported
SmartAdvocate Not Supported
Zapier Not Supported
Claim Alert Communications and update features and information
Claim Alert Communications and update features and information
Claim Sound Telecom and update features and information
Claim Sound Telecom and update features and information