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About

Customized, bilingual 24/7/365 call answering service that includes message taking, call forwarding, customer service, appointment scheduling, and more. Our law firm answering service screens potential clients based on your preferences and determine if they're qualified or need to be referred elsewhere. Legal intake specialists from our lawyer answering service take leads from initial contact to an e-signed contract, posting directly to your CRM or case management system with a legal answering service. Convert website visitors into new cases and communicate with clients wherever they are. Section background shape image. Respond to and capture high-volume TV, radio, and online advertising leads using our best-in-class solutions and processes. Live answering service with experienced intake specialists in the legal industry immediately respond to all inbound and outbound leads for your law practice and legal firm.

About

Lexidesk is the AI intake platform built only for consumer-facing law firms. It answers phone calls and website enquiries 24/7, runs real intake conversations, qualifies and scores every lead, books consultations or live-transfers urgent matters, follows up automatically, and syncs a structured summary into the firm's CRM. Unlike a chatbot or phone tree, Lexidesk handles reception and intake in one natural conversation. It supports 25+ languages, recognizes returning callers, and routes non-lead calls to the right person. Native integrations include Clio, HubSpot, Lawmatics, HighLevel, Calendly and Acuity, with custom webhooks for anything else. A deployment suite adds agent versioning, AI simulation testing, and instant rollback. Onboarding is white-glove and done-for-you, with firms live in 2 to 3 days. Practice areas served include family, immigration, criminal defense, personal injury, estate planning and employment law.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes and enterprises in need of a solution to capture every lead and offer their clients 24/7/365 availability

Audience

Consumer-facing law firms, from solo attorneys to multi-state practices, in family, immigration, criminal defense, personal injury, estate planning and employment law. Best fit for firms with steady inbound call and web enquiry volume that lose leads to missed calls and slow responses.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$500/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Alert Communications
Founded: 1965
United States
www.alertcommunications.com

Company Information

Lexidesk
Founded: 2025
United Kingdom
lexidesk.ai/us

Alternatives

Alternatives

Clerx

Clerx

Clerx AI
Intake Forecast

Intake Forecast

AI Sales Pros

Categories

Answering Services Supported
Legal Answering Supported
Legal Intake Supported

Categories

AI Legal Supported
Legal Intake Supported

Integrations

Clio Supported
8am CasePeer Supported
Acuity Scheduling Not Supported
Assembly Neos Supported
Calendly Not Supported
Captorra Supported
Filevine Supported
GoHighLevel Not Supported
GrowPath Supported
HubSpot CRM Not Supported
Law Ruler Supported
Lawmatics Not Supported
Lead Docket Supported
Litify Supported
Salesforce Supported
SmartAdvocate Supported
Zapier Supported

Integrations

Clio Supported
8am CasePeer Not Supported
Acuity Scheduling Supported
Assembly Neos Not Supported
Calendly Supported
Captorra Not Supported
Filevine Not Supported
GoHighLevel Supported
GrowPath Not Supported
HubSpot CRM Supported
Law Ruler Not Supported
Lawmatics Supported
Lead Docket Not Supported
Litify Not Supported
Salesforce Not Supported
SmartAdvocate Not Supported
Zapier Not Supported
Claim Alert Communications and update features and information
Claim Alert Communications and update features and information
Claim Lexidesk and update features and information
Claim Lexidesk and update features and information