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About
Customized, bilingual 24/7/365 call answering service that includes message taking, call forwarding, customer service, appointment scheduling, and more. Our law firm answering service screens potential clients based on your preferences and determine if they're qualified or need to be referred elsewhere. Legal intake specialists from our lawyer answering service take leads from initial contact to an e-signed contract, posting directly to your CRM or case management system with a legal answering service. Convert website visitors into new cases and communicate with clients wherever they are. Section background shape image. Respond to and capture high-volume TV, radio, and online advertising leads using our best-in-class solutions and processes. Live answering service with experienced intake specialists in the legal industry immediately respond to all inbound and outbound leads for your law practice and legal firm.
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About
HelloCounsel is an AI voice agent built specifically for personal injury, workers' compensation, and mass tort law firms. Rather than functioning as a generic answering service, it resolves the entire PI call lifecycle: front-desk reception, new client intake, records requests, case-opening status calls, and client treatment/status updates.
Every call -- inbound or outbound -- is answered by the AI agent and written back into the firm's case management system (Filevine, Litify, Clio, Smart Advocate, MyCase, or CasePeer) as a structured note in real time, using native API integrations rather than manual data entry or third-party automation tools like Zapier. This gives firms full documentation and operational visibility on every call, at a fraction of the cost of traditional human answering services.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies of all sizes and enterprises in need of a solution to capture every lead and offer their clients 24/7/365 availability
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Audience
Mid-market personal injury, workers' compensation, and mass tort law firms (~10-200 employees) with dedicated case managers and an existing case management system (e.g. Filevine, Litify, Clio) -- particularly firms currently paying $3,000+/month for traditional answering or intake services.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$500
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAlert Communications
Founded: 1965
United States
www.alertcommunications.com
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Company InformationHelloCounsel
Founded: 2025
United States
www.hellocounsel.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
8am CasePeer
Supported
Assembly Neos
Supported
Captorra
Supported
Clio
Supported
Filevine
Supported
GrowPath
Supported
Law Ruler
Supported
Lead Docket
Supported
Litify
Supported
Salesforce
Supported
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Integrations
8am CasePeer
Not Supported
Assembly Neos
Not Supported
Captorra
Not Supported
Clio
Not Supported
Filevine
Not Supported
GrowPath
Not Supported
Law Ruler
Not Supported
Lead Docket
Not Supported
Litify
Not Supported
Salesforce
Not Supported
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