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About

Customized, bilingual 24/7/365 call answering service that includes message taking, call forwarding, customer service, appointment scheduling, and more. Our law firm answering service screens potential clients based on your preferences and determine if they're qualified or need to be referred elsewhere. Legal intake specialists from our lawyer answering service take leads from initial contact to an e-signed contract, posting directly to your CRM or case management system with a legal answering service. Convert website visitors into new cases and communicate with clients wherever they are. Section background shape image. Respond to and capture high-volume TV, radio, and online advertising leads using our best-in-class solutions and processes. Live answering service with experienced intake specialists in the legal industry immediately respond to all inbound and outbound leads for your law practice and legal firm.

About

Go Answer offers affordable contact center services designed with one thing in mind – to help your business succeed. We understand the challenges faced by today’s businesses on a daily basis. That’s why we strive to help make your job just a little bit e­asier. With our contact center solutions, you’ll be able to focus on more important business-building tasks because we’ll handle everything else. From scheduling appointments to inbound sales and more, we offer the solutions your business needs to deliver exceptional customer service to each and every customer, 24-hours a day. And, you’re going to be surprised to discover just how affordable it is. Your customer or client wants to talk to someone now—but they’re not necessarily ready to have a voice chat. That’s where Web Chat Services come in, providing the immediate response they need to feel like a valued customer, even online.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes and enterprises in need of a solution to capture every lead and offer their clients 24/7/365 availability

Audience

Online live chat service for companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Alert Communications
Founded: 1965
United States
www.alertcommunications.com

Company Information

Go Answer
Founded: 2012
United States
www.1888goanswer.com/services/contact-center

Alternatives

Alternatives

Clerx

Clerx

Clerx AI
Answer California

Answer California

AnswerCalifornia

Categories

Answering Services Supported
Legal Answering Supported
Legal Intake Supported

Categories

Integrations

8am CasePeer Supported
Assembly Neos Supported
Captorra Supported
Clio Supported
Filevine Supported
GrowPath Supported
Law Ruler Supported
Lead Docket Supported
Litify Supported
Salesforce Supported
SmartAdvocate Supported
Zapier Supported

Integrations

8am CasePeer Not Supported
Assembly Neos Not Supported
Captorra Not Supported
Clio Not Supported
Filevine Not Supported
GrowPath Not Supported
Law Ruler Not Supported
Lead Docket Not Supported
Litify Not Supported
Salesforce Not Supported
SmartAdvocate Not Supported
Zapier Not Supported
Claim Alert Communications and update features and information
Claim Alert Communications and update features and information
Claim Go Answer and update features and information
Claim Go Answer and update features and information