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About

Alacer is a cloud-based hospitality management platform designed to streamline daily operations and improve guest service across hotels, inns, restaurants, bars, resorts, spas, and leisure venues with a modular, integrated system that removes complex, poorly integrated point solutions and brings all functions into a single, flexible suite built for the hospitality sector. Its core property management system handles front desk and reservation workflows with real-time availability and booking management, while integrated modules support restaurant and bar services with touch-screen electronic point-of-sale, functions and events coordination, spa and wellness scheduling, stock and resource control, clubs and memberships, and contactless order-and-pay at table experiences. Alacer also includes a direct booking engine that lets properties take commission-free bookings via their own websites, a channel management interface that automatically synchronizes availability.

About

roommaster is an all-in-one hospitality management platform designed to simplify hotel operations and boost revenue. Built by hoteliers for hoteliers, it combines PMS, booking engine, channel manager, payments, and AI-powered revenue tools in one seamless solution. With features like direct bookings, real-time updates, easy calendar views, and a guest app, it enhances both staff efficiency and guest experiences. Hotels using roommaster have reported significant gains such as up to 35% revenue growth and faster check-ins with reduced administrative work. The platform integrates with over 100 third-party solutions, making it flexible for any property size or type, from boutique hotels to large resorts. Trusted worldwide for over 30 years, roommaster helps properties focus less on backend complexity and more on delivering exceptional guest service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitality operators looking for an all-in-one cloud platform to manage bookings, service delivery, and operations

Audience

Independent hotels, hotel groups, and hospitality businesses seeking an all-in-one property management solution to streamline operations, boost revenue, and improve guest experiences

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Works good for rooms and you can configure the settings however you need to accommodate your layouts.

Cons

  • You can't track conversions for google ads as they don't have tracking ability.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Alacer
Founded: 2005
United Kingdom
alacer.co.uk

Company Information

roommaster
Founded: 1995
United States
roommaster.com

Alternatives

Alternatives

WISH PMS

WISH PMS

PROLOGIC FIRST
OnRes

OnRes

OnRes Systems
360HMS

360HMS

360 Mango Solutions

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Akia Not Supported
Canary Digital Tipping Not Supported
Cendyn CMS Not Supported
Cendyn Guestrev Not Supported
Cendyn Loyalty Not Supported
Cendyn Revintel Not Supported
Fedelta Point of Sale Not Supported
Flexkeeping Not Supported
H&L POS Not Supported
Idealpos Not Supported
InTouch Data Not Supported
IronWiFi Not Supported
LodgIQ Not Supported
Paired Plus Not Supported
QuickBooks Online Not Supported
UpsellGuru Not Supported
Wave RMS Not Supported
Whistle Messaging Not Supported
Windcave Not Supported

Integrations

Akia Supported
Canary Digital Tipping Supported
Cendyn CMS Supported
Cendyn Guestrev Supported
Cendyn Loyalty Supported
Cendyn Revintel Supported
Fedelta Point of Sale Supported
Flexkeeping Supported
H&L POS Supported
Idealpos Supported
InTouch Data Supported
IronWiFi Supported
LodgIQ Supported
Paired Plus Supported
QuickBooks Online Supported
UpsellGuru Supported
Wave RMS Supported
Whistle Messaging Supported
Windcave Supported
Claim Alacer and update features and information
Claim Alacer and update features and information
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Claim roommaster and update features and information