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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

We are the largest, leading global provider of premier integrated guest-facing technology solutions for the hospitality industry. We enable hotel guests to connect and control their digital experiences throughout their stay. Our cloud-based solutions are designed to ensure your guests are always, seamlessly connected to the Internet throughout the hotel. Our centrally managed solutions allow you to offer your guests secure, reliable, and scalable solutions that can be custom-branded to your hotel. interTouch Passpoint lets you deliver a guest Wi-Fi experience that’s like being at home; instant and secure without having to constantly enter credentials. interTouch Passpoint uses secure profiles to connect guests to Wi-Fi, enabling you to interact more directly and personalize the engagement with your guests. interTouch Telephony Solutions offers a reliable, cloud PBX service and voice-controlled options at a fraction of the price of traditional solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a guest messaging solution

Audience

Companies and hotels wanting a tool to deliver superior digital guest experiences

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

interTouch
Founded: 1998
Singapore
www.intertouch.com

Alternatives

Alternatives

ElevenOS

ElevenOS

Eleven

Categories

Guest Messaging Supported
Room Service Supported

Categories

Integrations

ASI PMS Supported
FLEXIPASS Supported
Infor HMS Supported
Jonas Chorum Supported
Little Hotelier Supported
Maestro PMS Supported
Mews Supported
MyHMS Supported
OpenHotel PMS Supported
OwnerRez Supported
Protel Cloud PMS Supported
RemoteLock Supported
ResortSuite PMS Supported
RoomRaccoon Supported
Sirvoy Supported
SkyTouch Hotel OS Supported
Stayntouch PMS Supported
WebRezPro Supported
innRoad Supported
roommaster Supported

Integrations

ASI PMS Not Supported
FLEXIPASS Not Supported
Infor HMS Not Supported
Jonas Chorum Not Supported
Little Hotelier Not Supported
Maestro PMS Not Supported
Mews Not Supported
MyHMS Not Supported
OpenHotel PMS Not Supported
OwnerRez Not Supported
Protel Cloud PMS Not Supported
RemoteLock Not Supported
ResortSuite PMS Not Supported
RoomRaccoon Not Supported
Sirvoy Not Supported
SkyTouch Hotel OS Not Supported
Stayntouch PMS Not Supported
WebRezPro Not Supported
innRoad Not Supported
roommaster Not Supported
Claim Akia and update features and information
Claim Akia and update features and information
Claim interTouch and update features and information
Claim interTouch and update features and information