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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

RoomChecking is a hotel operations platform designed to fit the specific workflows of your property. It helps manage housekeeping, maintenance, guest services, and inventory through tools that automate tasks, improve communication, and ensure accountability across teams. The platform integrates directly with leading PMS systems like MEWS, enabling the use of real-time reservation data, room statuses, and guest preferences to create accurate cleaning schedules and task assignments. Staff receive clear instructions, while managers can monitor progress, adjust priorities, and address issues as they arise. Designed for properties of all sizes, from boutique hotels to multi-property groups, RoomChecking supports complex requirements such as mixed stays (short, mid, long), multi-PMS integrations, and compliance with regional standards. The platform has been tested in large-scale operations, including managing over 16,000 rooms during the Paris Olympics. RoomChecking helps hotels run

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels looking for a guest messaging solution

Audience

Hotels

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$199 per month
RoomChecking offers customized pricing tailored specifically to your property's size. Our flexible subscription model scales with your room count, ensuring you only pay for what you need. Contact our team today for a personalized quote designed for your hotel's unique requirements and discover how affordable operational excellence can be.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

RoomChecking
Founded: 2013
France
www.roomchecking.com/en

Alternatives

Alternatives

Oprivia

Oprivia

Brander Consulting

Categories

Guest Messaging Supported
Room Service Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Not Supported

Integrations

Mews Supported
ASI PMS Supported
Cloudbeds Supported
FLEXIPASS Supported
Infor HMS Supported
Jonas Chorum Supported
Maestro PMS Supported
Oracle Hospitality Reporting and Analytics Supported
Protel Cloud PMS Supported
RMS POS Not Supported
RemoteLock Supported
ResortSuite PMS Supported
RoomKeyPMS Supported
SkyTouch Hotel OS Supported
SkyWare PMS Supported
Stayntouch PMS Supported
WebRezPro Supported
innRoad Supported
rezStream Cloud PMS Supported
roommaster Supported

Integrations

Mews Supported
ASI PMS Not Supported
Cloudbeds Not Supported
FLEXIPASS Not Supported
Infor HMS Not Supported
Jonas Chorum Not Supported
Maestro PMS Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
Protel Cloud PMS Not Supported
RMS POS Supported
RemoteLock Not Supported
ResortSuite PMS Not Supported
RoomKeyPMS Not Supported
SkyTouch Hotel OS Not Supported
SkyWare PMS Not Supported
Stayntouch PMS Not Supported
WebRezPro Not Supported
innRoad Not Supported
rezStream Cloud PMS Not Supported
roommaster Not Supported
Claim Akia and update features and information
Claim Akia and update features and information
Claim RoomChecking and update features and information
Claim RoomChecking and update features and information