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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

The all-in-one hospitality suite delivers frictionless guest experiences, empowers staff with seamless communication tools, and provides management with the control hub that brings it all together. Revolutionize your hospitality game by seamlessly integrating one unified hub (web or app) to seamlessly interconnect guest experiences, hotel-Apps, mobile check-in and key, interactive TV, intra-staff communication, powerful AI-based online review management, intelligent task management, and more, into one singular, powerful AI-ecosystem. One ecosystem that seamlessly brings together the entire journey. From chat and email questions before even traveling, to activities planning, greetings along the way, mobile check-in, mobile key, food and beverage orders, and so much more. Thanks to the powerful AI engine, tasks can automatically be created and assigned to the right department based on guest chats.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a guest messaging solution

Audience

Hotels and accommodation businesses in need of a solution to digitize and elevate their guest journey

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

Innspire
Sweden
www.innspire.com

Alternatives

Alternatives

INTELITY

INTELITY

Intelity

Categories

Categories

Integrations

Maestro PMS
Protel Cloud PMS
Amadeus Central Reservations System (CRS)
Cenium
Facebook Messenger
Hotello
Jonas Chorum
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Oracle Hospitality Suite8
OwnerRez
RoomRaccoon
SmartButler
Stayntouch PMS
SynergyMMS
Touché POS
Veloce
WhatsApp
innRoad

Integrations

Maestro PMS
Protel Cloud PMS
Amadeus Central Reservations System (CRS)
Cenium
Facebook Messenger
Hotello
Jonas Chorum
MyHMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
Oracle Hospitality Suite8
OwnerRez
RoomRaccoon
SmartButler
Stayntouch PMS
SynergyMMS
Touché POS
Veloce
WhatsApp
innRoad
Claim Akia and update features and information
Claim Akia and update features and information
Claim Innspire and update features and information
Claim Innspire and update features and information