INTELITY

INTELITY

Intelity
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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels looking for a guest messaging solution

Audience

Hotels looking for a hospitality technology platform to manage guest experience and staff operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

Intelity
Founded: 2007
United States
intelity.com

Alternatives

Alternatives

AIPEX Virtual Concierge

AIPEX Virtual Concierge

AIPEX Technologies

Categories

Guest Messaging Supported
Room Service Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Integrations

Knowcross Supported
Mews Supported
Stayntouch PMS Supported
WebRezPro Supported
ALICE Not Supported
Aloha EPOS Not Supported
Cloudbeds Supported
Infor Birst Not Supported
Jonas Chorum Supported
Little Hotelier Supported
Maestro Not Supported
Maestro PMS Supported
Opera Not Supported
Oracle MICROS Express Station Not Supported
OwnerRez Supported
RoomRaccoon Supported
SkyWare PMS Supported
innRoad Supported
rezStream Cloud PMS Supported
roommaster Supported

Integrations

Knowcross Supported
Mews Supported
Stayntouch PMS Supported
WebRezPro Supported
ALICE Supported
Aloha EPOS Supported
Cloudbeds Not Supported
Infor Birst Supported
Jonas Chorum Not Supported
Little Hotelier Not Supported
Maestro Supported
Maestro PMS Not Supported
Opera Supported
Oracle MICROS Express Station Supported
OwnerRez Not Supported
RoomRaccoon Not Supported
SkyWare PMS Not Supported
innRoad Not Supported
rezStream Cloud PMS Not Supported
roommaster Not Supported
Claim Akia and update features and information
Claim Akia and update features and information
Claim INTELITY and update features and information
Claim INTELITY and update features and information