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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

HelloShift is a modern messaging platform that helps you run your hotels better and effortlessly. Today’s hoteliers make use of HelloShift’s integrated messaging platform to increase guest satisfaction, enhance their operational efficiency, and boost their revenue stream. With HelloShift, hotel managers can collaborate with their teams using simple social media tools, resolve problems and increase guest satisfaction, protect assets with preventive maintenance, track portfolio performance with a flash report, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels looking for a guest messaging solution

Audience

HelloShift supports hotel owners, managers, and their staff and serves hotel management companies, including branded hotels, select and limited-service hotels, and independent hotels.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$588.00/year
Staff Collaboration costs $1 per room per month (min $49 per month)
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

HelloShift
Founded: 2014
United States
helloshift.com

Alternatives

Alternatives

ALICE

ALICE

Actabl
HotelEYE

HotelEYE

ATKEN Techniki

Categories

Guest Messaging Supported
Room Service Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Integrations

FLEXIPASS Supported
rezStream Cloud PMS Supported
Beds24 Not Supported
Cloudbeds Supported
Hapi Not Supported
Infor HMS Supported
Knowcross Supported
Little Hotelier Supported
Mews Supported
MyHMS Supported
OpenKey Not Supported
Oracle Hospitality Reporting and Analytics Supported
OwnerRez Supported
ResortSuite PMS Supported
RoomKeyPMS Supported
RoomRaccoon Supported
Sirvoy Supported
SkyTouch Hotel OS Supported
innRoad Supported
roommaster Supported

Integrations

FLEXIPASS Supported
rezStream Cloud PMS Supported
Beds24 Supported
Cloudbeds Not Supported
Hapi Supported
Infor HMS Not Supported
Knowcross Not Supported
Little Hotelier Not Supported
Mews Not Supported
MyHMS Not Supported
OpenKey Supported
Oracle Hospitality Reporting and Analytics Not Supported
OwnerRez Not Supported
ResortSuite PMS Not Supported
RoomKeyPMS Not Supported
RoomRaccoon Not Supported
Sirvoy Not Supported
SkyTouch Hotel OS Not Supported
innRoad Not Supported
roommaster Not Supported
Claim Akia and update features and information
Claim Akia and update features and information
Claim HelloShift and update features and information
Claim HelloShift and update features and information