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About

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

About

The digital guest folder supports the personal service in the hotel exactly in the right places and accompanies guests before, during and after their stay. CODE2ORDER enables a completely automated check-in process for hotels. Hotel guests fill in all data relevant for check-in and check-out via their own device or a kiosk (tablet) at the reception desk. With the Journey Mailing solution, hotels can send the right e-mails to hotel guests at the right time. Simply automatic. Once created, e-mails no longer have to be sent out manually. With the digital companion your guests can easily fill in all relevant data required for your check-in process from home or on the way. Thereby you avoid long queues at your check-in desk and unsatisfied customers prior to their stay.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels looking for a guest messaging solution

Audience

Hotels looking for a digital travel companion solution for their guests

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Akia
Founded: 2018
United States
www.akia.com/solutions/guest-experience

Company Information

CODE2ORDER
Founded: 2015
Germany
www.code2order.com

Alternatives

Alternatives

Categories

Categories

Integrations

Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Little Hotelier
Maestro PMS
Mews
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
OwnerRez
RemoteLock
ResortSuite PMS
RoomKeyPMS
Sirvoy
SkyWare PMS
Stayntouch PMS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster

Integrations

Cloudbeds
FLEXIPASS
Infor HMS
Jonas Chorum
Little Hotelier
Maestro PMS
Mews
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
OwnerRez
RemoteLock
ResortSuite PMS
RoomKeyPMS
Sirvoy
SkyWare PMS
Stayntouch PMS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster
Claim Akia and update features and information
Claim Akia and update features and information
Claim CODE2ORDER and update features and information
Claim CODE2ORDER and update features and information