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About

Aiello GuestWeb is a mobile AI concierge that extends hospitality directly to guests' smartphones. Accessible instantly via QR code with no app download required, it gives guests 24/7 access to services, information, and bookings through a web interface. Supporting over 58 languages, GuestWeb enables natural interaction, reducing front desk calls while driving revenue through effortless dining, spa reservations, and more. For hoteliers, it replaces static printed directories with a dynamic digital platform, allowing for real-time updates and printing cost reductions. Fully customizable and integrated with hotel systems, GuestWeb enhances engagement while supporting modern, sustainable operations.

About

Runnr.ai is a conversational AI platform tailored for the hospitality industry, designed to automate and enhance guest communication throughout the entire guest journey, from booking to checkout. By integrating with property management systems and other hospitality software, Runnr.ai enables proactive messaging via WhatsApp or SMS, achieving a 98% open rate and 65% guest engagement. It supports real-time translation across over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in theirs, thereby eliminating language barriers and enhancing guest satisfaction. Runnr.ai's unified inbox consolidates all guest interactions from various channels, such as WhatsApp, SMS, Booking.com, and webchat, into a single interface, streamlining communication and reducing the need for time-consuming calls and emails.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hospitality

Audience

Businesses in need of a tool to enhance guest satisfaction and operational efficiency through AI-driven, multilingual communication and automated services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Aiello
Founded: 2018
Taiwan
aiello.ai/

Company Information

Runnr.ai
Founded: 2022
The Netherlands
runnr.ai/

Alternatives

Alternatives

Categories

Categories

Integrations

Booking.com
Clock PMS+
Cloudbeds
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
Lodgegate
Mews
Noovy
OPERA Cloud PMS
RMS POS
Shiji Daylight PMS
Stayntouch PMS
WhatsApp
apaleo

Integrations

Booking.com
Clock PMS+
Cloudbeds
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
Lodgegate
Mews
Noovy
OPERA Cloud PMS
RMS POS
Shiji Daylight PMS
Stayntouch PMS
WhatsApp
apaleo
Claim Aiello GuestWeb and update features and information
Claim Aiello GuestWeb and update features and information
Claim Runnr.ai and update features and information
Claim Runnr.ai and update features and information