Aha!Aha! Labs
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Related Products
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About
Aha! is the world's #1 product management software. We help more than 1 million product builders go from discovery to delivery and bring their strategy to life. Our integrated tools empower teams to go from discovery to delivery with AI. The suite includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Builder, Aha! Develop, Aha! Teamwork, and Aha! Knowledge.
Each product serves a clear purpose:
Aha! Roadmaps is the complete product management solution.
Aha! Discovery is the new way to manage customer interviews.
Aha! Ideas is the comprehensive idea management solution.
Aha! Whiteboards is the visual space for product innovation.
Aha! Builder is the fastest way to create trusted business applications.
Aha! Develop is the agile tool that links strategy to delivery.
Aha! Teamwork is the flexible project management tool.
Aha! Knowledge is the product information hub.
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About
OneDesk combines Helpdesk & Project Management into one software application. No need to purchase, integrate and switch between other multiple applications. Your team can support your customers and work on their projects in one place. Aimed at SMBs as well as departments within large enterprises, OneDesk is frequently used by project managers, customer service agents, IT technicians, professional services and much more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows customizable to meet your organization's needs.
The interface is clean and structural. Navigation consists of selecting an application, project level and view layout. Breadcrumbs will indicate where you are in OneDesk. Tickets and tasks are 'Items' while organization, portfolio, project and sub-folders are 'Containers'. OneDesk is easy to use and quick to set up. The learning curve depends on the complexity of the workflows you create.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Product managers, product owners, startup founders / entrepreneurs, engineering directors, and more
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Audience
IT companies, IT department, Engineering, Financial, Nonprofit, Creative & Design Services, Public Relations Agencies, Marketing, VARS & Systems Integrators,Software, Consulting, Product Design & Manufacturing, Managed Service Providers,
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$59 per user per month
Premium - $59 per user per month
Enterprise - $99 per product owner or contributor per month Enterprise + - $149 per product owner or contributor per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$9/user/month
$9/user/month (if billed yearly)
$11/user/month (if billed monthly)
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAha! Labs
Founded: 2013
United States
www.aha.io
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Company InformationOneDesk
Founded: 2008
Canada
www.onedesk.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Product Lifecycle Management Features
Change Management
Not Supported
Compliance Management
Not Supported
Cost Tracking
Not Supported
Design Management
Supported
Document Management
Supported
Product Data Management
Not Supported
Project Management
Supported
Requirements Management
Supported
Supplier Management
Not Supported
Product Management Features
Collaboration
Supported
Feedback Collection
Supported
Idea Management
Supported
Milestone Tracking
Supported
Prioritization
Supported
Product Roadmapping
Supported
Release Management
Supported
Requirements Management
Supported
Resource Management
Supported
Workflow Management
Supported
Product Roadmap Features
Collaboration
Supported
Content Import / Export
Supported
Diagramming
Supported
Drag & Drop
Supported
Feature Management
Supported
Milestone Tracking
Supported
Prioritization
Supported
Requirements Management
Supported
Workflow Management
Supported
Project Management Features
Agile Methodologies
Supported
Budget Management
Not Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Resource Management
Supported
Time & Expense Tracking
Not Supported
Traditional Methodologies
Supported
Project Portfolio Management Features
Budget Management
Supported
Collaboration
Supported
Dashboard
Supported
Issue Management
Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Project Planning
Supported
Requirements Management
Supported
Resource Management
Supported
Status Tracking
Supported
Task Management
Supported
Time & Expense Tracking
Not Supported
Application Development Features
Access Controls/Permissions
Supported
Code Assistance
Not Supported
Code Refactoring
Supported
Collaboration Tools
Supported
Compatibility Testing
Supported
Data Modeling
Supported
Debugging
Not Supported
Deployment Management
Supported
Graphical User Interface
Not Supported
Mobile Development
Not Supported
No-Code
Supported
Reporting/Analytics
Supported
Software Development
Not Supported
Source Control
Supported
Testing Management
Not Supported
Version Control
Not Supported
Web App Development
Not Supported
Application Lifecycle Management Features
Administrator Level Control
Not Supported
Defect Tracking
Not Supported
Iteration Planning
Supported
Project Management
Supported
Release Management
Supported
Requirements Review
Supported
Task Management
Supported
Test Case Tracking
Not Supported
User Level Management
Not Supported
Version Control
Not Supported
Business Plan Features
Business Plan Templates
Supported
Collaboration
Supported
Dashboard
Supported
Financial Projections
Supported
Financial Templates
Supported
Fundraising Management
Not Supported
Investor Management
Not Supported
Pitch Presentation
Not Supported
Social Sharing
Not Supported
Step-by-Step Wizard
Supported
Gantt Chart Features
Alerts/Notifications
Supported
Capacity Monitoring
Supported
Color Coding
Supported
Dependency Tracking
Supported
Drag & Drop
Supported
Milestone Tracking
Supported
Progress Tracking
Supported
Task Management
Supported
Templates
Supported
IT Project Management Features
Bug Tracking
Supported
Issue Management
Supported
Milestone Tracking
Supported
Percent-Complete Tracking
Supported
Portfolio Management
Supported
Prioritization
Supported
Product Roadmapping
Supported
Requirements Management
Supported
Resource Management
Supported
Status Tracking
Supported
Supports Agile
Supported
Supports Scrum
Supported
Task Management
Supported
Testing / QA Management
Not Supported
Time & Expense Tracking
Not Supported
Innovation Features
Collaboration
Supported
Discussion Threads
Supported
Engagement Monitoring
Not Supported
Evaluation Workflow
Supported
Feedback Management
Supported
Gamification
Not Supported
Idea Ranking
Supported
Ideation / Crowdsourcing
Supported
Open Innovation
Not Supported
Polls / Voting
Supported
Trend Tracking
Supported
Kanban Features
Collaboration Tools
Supported
Dependency Tracking
Supported
KPI Monitoring
Supported
Milestone Tracking
Supported
Multi-Board
Supported
Prioritization
Supported
Project Planning
Supported
Roadmapping
Supported
Supports Scrum
Supported
Task Management
Supported
Time Tracking
Not Supported
Marketing Planning Features
Budgeting & Forecasting
Not Supported
Collaboration
Supported
Flowchart
Supported
Goal Setting / Tracking
Supported
Marketing Calendar
Supported
Media Planning
Supported
Predictive Analytics
Not Supported
Presentation Tools
Supported
Project Tracking
Supported
Spend Management
Supported
Requirements Management Features
Automated Functional Sizing
Not Supported
Automated Requirements QA
Not Supported
Automated Test Generation
Not Supported
Automated Use Case Modeling
Not Supported
Change Management
Supported
Collaboration
Supported
History Tracking
Not Supported
Prioritization
Supported
Reporting
Supported
Status Reporting
Supported
Status Tracking
Supported
Summary Reports
Supported
Task Management
Supported
To-Do List
Supported
Traceability
Not Supported
User Defined Attributes
Not Supported
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Product Lifecycle Management Features
Change Management
Not Supported
Compliance Management
Not Supported
Cost Tracking
Supported
Design Management
Supported
Document Management
Not Supported
Product Data Management
Supported
Project Management
Supported
Requirements Management
Supported
Supplier Management
Not Supported
Product Management Features
Collaboration
Supported
Feedback Collection
Supported
Idea Management
Supported
Milestone Tracking
Supported
Prioritization
Supported
Product Roadmapping
Supported
Release Management
Supported
Requirements Management
Supported
Resource Management
Supported
Workflow Management
Supported
Product Roadmap Features
Collaboration
Supported
Content Import / Export
Supported
Diagramming
Not Supported
Drag & Drop
Supported
Feature Management
Supported
Milestone Tracking
Supported
Prioritization
Supported
Requirements Management
Supported
Workflow Management
Supported
Project Management Features
Agile Methodologies
Supported
Budget Management
Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
Project Portfolio Management Features
Budget Management
Supported
Collaboration
Supported
Dashboard
Supported
Issue Management
Supported
Milestone Tracking
Supported
Portfolio Management
Supported
Project Planning
Supported
Requirements Management
Supported
Resource Management
Supported
Status Tracking
Supported
Task Management
Supported
Time & Expense Tracking
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
Dropbox
Supported
Jira
Supported
Jira Work Management
Supported
Slack
Supported
Stackreaction
Supported
Trello
Supported
Zapier
Supported
Bitbucket
Supported
CA Flowdock
Supported
Hatica
Supported
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Integrations
Dropbox
Supported
Jira
Supported
Jira Work Management
Supported
Slack
Supported
Stackreaction
Supported
Trello
Supported
Zapier
Supported
Bitbucket
Not Supported
CA Flowdock
Not Supported
Hatica
Not Supported
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