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IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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Dialogflow
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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E42
From effortlessly managing a deluge of invoices across various channels including email, vendor portals, chats, and more to seamlessly integrating with all finance ERPs including Oracle NetSuite, SAP, QuickBooks, etc., Neil handles the entire AP process without human intervention. This means AP teams get to focus on strategic initiatives while most of the day-to-day AP tasks are performed automatically by Neil with accuracy more than 85%. Going beyond the traditional RPA and OCR-based automation, Neil leverages advanced ICR, AI-powered workflows, and real-time vendor communication to ensure accurate data extraction, efficient processing, and timely payments—resulting in happier vendors and better discount opportunities for the enterprise.
With Neil on your team, achieve remarkable 90% straight-through processing (STP) rates, eliminate human errors, and optimize vendor relationships like never before.
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QueryPal
Transform Your Support Team with Effortless Automation
Tired of repetitive tasks slowing down your support team? QueryPal empowers support representatives and teams to deliver exceptional service by automating ticket responses, freeing up time for more complex issues that require a human touch.
With advanced AI-driven workflows, you can reduce response times, increase efficiency, and ensure consistent, accurate support every time. Whether it's handling common inquiries or managing bulk requests, your team stays focused on what matters most—delighting your customers.
Faster Resolutions: Automate responses to common questions and tickets, accelerating your team’s ability to resolve issues.
Consistency & Accuracy: Ensure every customer interaction is handled with the same level of care and detail, reducing errors.
Increased Productivity: Free your team from routine tasks, giving them more time to focus on complex or high-priority cases.
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Google Cloud Platform
Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes.
New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits.
Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from prototype to production to planet-scale, without having to think about capacity, reliability or performance. From virtual machines with proven price/performance advantages to a fully managed app development platform. Scalable, resilient, high performance object storage and databases for your applications. State-of-the-art software-defined networking products on Google’s private fiber network. Fully managed data warehousing, batch and stream processing, data exploration, Hadoop/Spark, and messaging.
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BytePlus Recommend
Product recommendations tailored to your customers' preferences in a fully-managed service. BytePlus Recommend draws from our expertise in machine learning to offer dynamic and targeted recommendations. Our industry-leading team has a track record of delivering recommendations for some of the world’s most popular platforms. You can learn from the data of your users to engage them better, and provide personalized suggestions based on granular customer behavior. BytePlus Recommend is easy to use — leveraging your existing infrastructure as well as automating the machine learning workflow. BytePlus Recommend leverages our research in machine learning to deliver personalized recommendations tailored to your audience’s preferences. Our experienced and talented algorithm team provides customized strategies that adapt to evolving business needs and goals. Our pricing is based on results from A/B testing. Optimization goals are determined based on business demands.
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Aragon AI
Use new advances in A.I. to create professional headshots of yourself. No photography studio appointment is needed. No need to get dressed or style your hair. Professional retouching in minutes, not days. HD photos to help you land your next job. Upload just 6 photos of your face. The more photos you upload, the better. Wait 30 minutes for our AI to create your headshots! Our AI will learn what you look like from your uploaded photos. View and download your professional headshots! You can use them on your website, LinkedIn, resume, business card, and more. Real generated photos and testimonials from paying customers. You're in great company. We know you're busy. Create your headshots within minutes. 70% of recruiters have rejected a candidate due to their LinkedIn profile picture. First impressions matter and can make or break new job leads. For best results, make sure you upload a diverse selection of images, from a variety of backgrounds, lighting, facial expressions, attire, etc.
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Lofty
Featuring an AI-powered CRM, stunning IDX websites, and fan favorite tools like our Dynamic CMA and automated social media marketing (Social Studio), Lofty (formerly Chime) is an all-in-one platform known for its ease of use. Designed from the ground up for real estate professionals to drive more leads to close, our intuitive system ensures no matter how many years your agents have been in the business or their level of technical skill, they can easily step in and start using Lofty to generate results.
Want an AI assistant that engages with leads 24/7 and learns as it interacts? We’ve got that. Want a geo-farming solution that helps you identify those hard-to-find seller leads in a specific neighborhood? We’ve got that too (it’s built-in). Want award-winning technology that understands how teams work and how to help you stand out from the competition? We’ve got all that and more.
Want to close MORE deals FASTER? It's time for Lofty!
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Social Intents
Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use.
Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed.
Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support.
No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.
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Vertex AI
Build, deploy, and scale machine learning (ML) models faster, with fully managed ML tools for any use case.
Through Vertex AI Workbench, Vertex AI is natively integrated with BigQuery, Dataproc, and Spark. You can use BigQuery ML to create and execute machine learning models in BigQuery using standard SQL queries on existing business intelligence tools and spreadsheets, or you can export datasets from BigQuery directly into Vertex AI Workbench and run your models from there. Use Vertex Data Labeling to generate highly accurate labels for your data collection.
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