Ringzel

Ringzel

Shipstack
+
+

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About

After Hours Line helps home service companies stop losing emergency jobs after 5pm. Built for plumbers, HVAC companies, electricians, restoration teams, locksmiths, garage door companies, and other trade businesses, AfterHoursLine provides 24/7 after-hours call answering, emergency call qualification, and on-call technician routing so urgent customers get handled fast while non-emergency calls are logged for follow-up. Instead of letting late-night, weekend, or holiday calls go to voicemail, AfterHoursLine answers professionally, captures the caller’s details, identifies whether the issue is a true emergency, and routes qualified urgent calls to the right on-call person. This helps home service businesses capture more jobs, protect their reputation, reduce unnecessary technician interruptions, and provide a better customer experience without hiring a full overnight office staff.

About

Ringzel is a cloud-based AI receptionist for small businesses that cannot always answer incoming calls. It answers calls forwarded from a business's existing number, introduces itself as automated, asks configured questions, captures caller details and the reason for the enquiry, and follows business-defined instructions for urgent calls. After each call, users can review a recording, transcript, summary and separate call-check report in their Ringzel account. An AI website chat also captures visitor questions and enquiries. Higher-tier plans add calendar bookings, call transfers and team routing, while Premium adds integrations and reputation management. Businesses can use Ringzel to handle enquiries from trades, clinics, dental practices, garages, salons, estate agents and other local services, then follow up with callers using the information collected. All plans include unlimited calls with no per-call charges.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Home services businesses

Audience

Businesses of every kind that can't always answer the phone and don't want to miss calls.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$300/month
Free Version Not Supported
Free Trial Not Supported

Pricing

£99/month
Basic is £99/month, Professional is £179/month and Premium is £299/month. Monthly plans are paid monthly with no minimum term; annual plans are paid upfront for 12 months at the price of 10. All plans include unlimited calls with no per-call charges and a 14-day free trial with no card required to start. The trial begins when you create your account; cancel before day 14 and you owe nothing. Ringzel does not currently charge VAT.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Setup was pretty straightforward and didn't take long. The dashboard is easy to navigate and I can check calls and messages without any hassle. The app is useful too.

Cons

  • Nothing major so far, took a bit of getting used to but overall it's been fine.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

After Hours Line
Founded: 2025
United States
afterhoursline.com

Company Information

Shipstack
Founded: 2025
United States
ringzel.com

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Categories

Answering Services Supported

Categories

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
Claim After Hours Line and update features and information
Claim After Hours Line and update features and information
Claim Ringzel and update features and information
Claim Ringzel and update features and information