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About

After Hours Line helps home service companies stop losing emergency jobs after 5pm. Built for plumbers, HVAC companies, electricians, restoration teams, locksmiths, garage door companies, and other trade businesses, AfterHoursLine provides 24/7 after-hours call answering, emergency call qualification, and on-call technician routing so urgent customers get handled fast while non-emergency calls are logged for follow-up. Instead of letting late-night, weekend, or holiday calls go to voicemail, AfterHoursLine answers professionally, captures the caller’s details, identifies whether the issue is a true emergency, and routes qualified urgent calls to the right on-call person. This helps home service businesses capture more jobs, protect their reputation, reduce unnecessary technician interruptions, and provide a better customer experience without hiring a full overnight office staff.

About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Home services businesses

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$300/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$30 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

After Hours Line
Founded: 2025
United States
afterhoursline.com

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Alternatives

Alternatives

Davinci

Davinci

Davinci Virtual Office Solutions
Lydoh

Lydoh

Zuzis LLC
eVoice

eVoice

j2 Global

Categories

Answering Services Supported

Categories

Integrations

Freshdesk Not Supported
Salesforce Not Supported
ServiceNow Not Supported
TimeTap Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Freshdesk Supported
Salesforce Supported
ServiceNow Supported
TimeTap Supported
Zendesk Supported
Zoho CRM Supported
Claim After Hours Line and update features and information
Claim After Hours Line and update features and information
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Claim AnswerFirst and update features and information