Related Products
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About
After Hours Line helps home service companies stop losing emergency jobs after 5pm. Built for plumbers, HVAC companies, electricians, restoration teams, locksmiths, garage door companies, and other trade businesses, AfterHoursLine provides 24/7 after-hours call answering, emergency call qualification, and on-call technician routing so urgent customers get handled fast while non-emergency calls are logged for follow-up.
Instead of letting late-night, weekend, or holiday calls go to voicemail, AfterHoursLine answers professionally, captures the caller’s details, identifies whether the issue is a true emergency, and routes qualified urgent calls to the right on-call person. This helps home service businesses capture more jobs, protect their reputation, reduce unnecessary technician interruptions, and provide a better customer experience without hiring a full overnight office staff.
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About
Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Home services businesses
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Audience
Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$300/month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$30 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationAfter Hours Line
Founded: 2025
United States
afterhoursline.com
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Company InformationAnswerFirst
United States
answerfirst.com/virtual-receptionist/
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Categories |
Categories |
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Integrations
Freshdesk
Not Supported
Salesforce
Not Supported
ServiceNow
Not Supported
TimeTap
Not Supported
Zendesk
Not Supported
Zoho CRM
Not Supported
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Integrations
Freshdesk
Supported
Salesforce
Supported
ServiceNow
Supported
TimeTap
Supported
Zendesk
Supported
Zoho CRM
Supported
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