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About

A simple customer engagement solution that might care more about your customers than you do. We work as an extension of your existing customer support departments. A remote team dedicated to managing any or all of these areas of customer success. We believe in giving back. We believe that many disadvantaged people can be even more focused on customer service and customer loyalty because of their circumstances. We focus on hiring and training the best people, all based in North America, regardless of their disabilities and situations. This means you have people who truly care, and relate to your customers. We can scale up within minutes to handle the chat volume of the smallest start-up to the largest enterprise clients. With our largest clients growing at rates of 20,000 plus customers a day we understand scalability and how to handle extreme volumes without issue. We integrate with all of the major ERPs and CRMs.

About

Care teams are under extreme pressure, turning over rapidly and struggling to produce the quality, experience, and efficiency outputs they desire. We believe that AI can help restore harmony. We create efficient, harmonious care environments through AI. Clinical processes are complex & unique per situation. We absorb that complexity with data and AI, unburdening care teams. Advanced AI models observe the current state of the facility through data, and calculate the next action for every care team member. The AI is elegantly integrated into existing channels such as radio, text, chat, and overhead so that everybody is connected, achieving unity. Until now the complexity of hospital care has prevented the useful application of technology. AI changes that, and now it is possible to apply data & algorithms to create superior care. Our team has 25 years of cumulative experience using data and algorithms to create outstanding clinical outcomes at the largest scale.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution offering a remote support department to manage their clients and customers

Audience

Healthcare providers looking for an AI solution to improve care team processes and operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Advanced Chat Solutions
Founded: 2009
United States
acs.shrinkstack.com

Company Information

UnityAI
United States
www.unityai.co

Alternatives

Alternatives

Soliton

Soliton

Persivia

Categories

Managed Live Chat Supported

Categories

Healthcare AI Supported

Integrations

Google Cloud Platform Not Supported
Microsoft 365 Supported
Oracle Cloud Infrastructure Supported
Salesforce Supported
Zendesk Supported

Integrations

Google Cloud Platform Supported
Microsoft 365 Not Supported
Oracle Cloud Infrastructure Not Supported
Salesforce Not Supported
Zendesk Not Supported
Claim Advanced Chat Solutions and update features and information
Claim Advanced Chat Solutions and update features and information
Claim UnityAI and update features and information
Claim UnityAI and update features and information