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About

A simple customer engagement solution that might care more about your customers than you do. We work as an extension of your existing customer support departments. A remote team dedicated to managing any or all of these areas of customer success. We believe in giving back. We believe that many disadvantaged people can be even more focused on customer service and customer loyalty because of their circumstances. We focus on hiring and training the best people, all based in North America, regardless of their disabilities and situations. This means you have people who truly care, and relate to your customers. We can scale up within minutes to handle the chat volume of the smallest start-up to the largest enterprise clients. With our largest clients growing at rates of 20,000 plus customers a day we understand scalability and how to handle extreme volumes without issue. We integrate with all of the major ERPs and CRMs.

About

Precise consumer engagement & payments everywhere. In life, there are financial obligations people can navigate…and some they can’t. To engage consumers effectively, it’s essential to know where they are in that financial journey. RevSpring leverages what we know about people to predict payment outcomes so we can improve them. RevSpring leads the market in financial communications and payment solutions that inspire action—from the front-office to the back office to the collections office. North America’s leading healthcare organizations, revenue cycle management and accounts receivables management companies trust RevSpring to maximize their financial results through dynamic and personalized print, online, phone, email and text communications and payment options. Using proprietary data analytics to tailor the engagement workflows to fit individual circumstances and preferences, RevSpring solutions improve the consumer financial experience and drive better outcomes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution offering a remote support department to manage their clients and customers

Audience

Healthcare providers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Advanced Chat Solutions
Founded: 2009
United States
acs.shrinkstack.com

Company Information

RevSpring
Founded: 1981
United States
revspringinc.com

Alternatives

Alternatives

SpringCharts

SpringCharts

Spring Medical Systems
Azalea EHR

Azalea EHR

Azalea Health

Categories

Managed Live Chat Supported

Categories

Hospital Management Features

Accounting Integration Supported
Appointment Management Not Supported
Appointment Scheduling Supported
Bed Management Not Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
In-Patient Management Not Supported
Inventory Management Not Supported
Medical Billing Supported
Out-Patient Management Not Supported
Patient Records Management Not Supported
Physician Management Not Supported
Policy Management Not Supported
Revenue Management Supported

Integrations

Buildium Not Supported
Debtmaster Not Supported
Filopto Not Supported
Flip Not Supported
Microsoft 365 Supported
Oracle Cloud Infrastructure Supported
Salesforce Supported
Zendesk Supported

Integrations

Buildium Supported
Debtmaster Supported
Filopto Supported
Flip Supported
Microsoft 365 Not Supported
Oracle Cloud Infrastructure Not Supported
Salesforce Not Supported
Zendesk Not Supported
Claim Advanced Chat Solutions and update features and information
Claim Advanced Chat Solutions and update features and information
Claim RevSpring and update features and information
Claim RevSpring and update features and information