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About

AddSearch is a unified search, AI-answers, and conversational-AI platform used by 1,800+ organizations. Three layers in one platform: keyword search with AI ranking and personalization; content-grounded AI answers with no hallucinations; conversational AI with multi-turn dialogue. Built for Higher Education, Manufacturing & Telecom, Healthcare, Government, Associations, Insurance, Corporate Enterprise, and Finance & Banking. SOC 2 Type II, GDPR, 99.9% standard SLA, up to 99.999% on Enterprise.

About

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Media, Telecommunications, Government, Education, Banking, Healthcare

Audience

Global businesses of all sizes, across all verticals. Yext works with small and medium-sized businesses, enterprise businesses, partner re-sellers, and nonprofit organizations.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$119.00/month
Pricing scales together with customers' requirements. Custom pricing is available for enterprises.
Free Version Not Supported
Free Trial Supported

Pricing

The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.1 / 5
support 4.5 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros from Real Users

Pros

  • The search is incredibly fast and displays relevant results in real time. I love being able to customize the design of the search box so it matches the look and feel of my website.
  • The platform is easy to work with and operates across any business environment smoothly. Built on smooth coding framework, which never disappoints in performance and works efficiently for our businesses. It is one of the most preferred platform when it comes to searching anything pertaining to one's business. It works on low coding structure and so never hangs or slow down
  • It provides instant, error-free search solutions of online stores and businesses. The deployment is easy and did not require any complex coding setup; rather, it can be easily initiated with simple plugins in Shopify, etc., and is very well customizable as per business requirements. The subscription is quite affordable and so preferred by the majority of businesses.
  • AddSearch has been very effective in improving the way we manage and retrieve large volumes of technical documentation and enterprise content. It provides fast and accurate search results, which is critical in environments where time-sensitive decisions depend on having the right information quickly. The customization features, such as relevance tuning and personalized search experiences, make it adaptable for different user groups. The analytics dashboard is also valuable for understanding how users interact with content and continuously improving the search performance.
  • The Api integration is top notch for the development teams, and helps the product manager to understand the user insights.
  • In my role managing key accounts, AddSearch has been very effective in helping me deliver better outcomes for clients. The speed and accuracy of the search, combined with typo tolerance and AI-driven ranking, mean clients’ users find what they’re looking for quickly. Features like pinning results or setting promotions give me direct control over how campaigns and product launches show up in search, which is critical when clients are pushing seasonal offers or new products. The analytics are equally valuable, as they give me clear data on search trends and content gaps. That allows me to make concrete, data-backed recommendations to clients instead of relying on assumptions. Managing multiple domains from a single dashboard also saves me time on reporting and optimization, letting me focus on strategy and growth discussions with clients.
  • 1. Easy Integration – Quick setup with minimal coding; works well with most CMS platforms. 2. Customizable Search UI – Offers design flexibility to match your site's look and feel. 3. Fast and Accurate Results – Delivers real-time search results with typo tolerance and autocomplete
  • After evaluating over a half a dozen search vendors, including: Clerk.io, Cludo, Elastic, Swifttype, HawkSearch, Algolia, AddSearch, SearchNode and Coveo, we decided to go with AddSearch. We chose AddSearch because they offered a comprehensive list of search features. specialize in federated search, provide options for personalization and support creation of UI. Their budget fell midway between the lowest and highest and they had the shortest implementation time for ease of integration.
  • Our web management agency was able to easily integrate AddSearch into our custom website. The functionality helps our internal teams and our clients.
  • - AddSearch indexes PDF content very well - Web dashboard gives us all the control we need - API is available to further customize our usage - Support is incredibly fast, friendly, and helpful!

Pros & Cons from Real Users

Pros

  • Yext does absolutely nothing for you or your business. There are zero pros. You see how those videos literally explain nothing. They got one star from me because I couldn’t choose less than one.

Cons

  • There is no product. There is no one to talk to or help you once you purchase YEXT. Look them up, their revenue is hundreds of millions a year, but you can’t get anyone on the phone or email support help. Nothing. The main phone number on the website doesn’t even work to connect you to anyone. There is no product to show. There is no way to show that it’s doing anything or working. No “before & after “ data or reports to show that it’s a real thing and helping your business. It’s predominantly sold by 3rd party resellers that know even less about it. Once you pay for it (whatever it is?) good luck. As I mentioned above - even that marketing video explains nothing about WHAT the product is. I tried to contact them dozens of times to get help or support or direction of what to do after paying $800.00. Nothing. No responses. There is no “product”. Biggest scam around.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AddSearch
Founded: 2013
Finland
www.addsearch.com

Company Information

Yext
Founded: 2006
United States
www.yext.com

Alternatives

Alternatives

FindMyStore

FindMyStore

Searce

Categories

Chatbot Supported
Conversational AI Supported
Data Discovery Supported
eCommerce Search Supported

AddSearch provides a lightning-fast, effortless, and customizable product search and recommendation tool for any online store. It works with any CMS and provides an Enterprise level tools to manage search results. AddSearch has all the Enterprise-level features that you need: - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Search personalization - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Full setup service included in plans from $499/month. For Shopify stores, try out AddSearch Search & Discovery app!

Enterprise Search Supported
Personalization Supported

AddSearch provides a personalized site search and recommendation tool for any website or e-commerce site. It works with any CMS and provides an Enterprise level tools to manage search results. With nearly 2000 customers globally, in Media, Telecommunications, Government, Education, eCommerce and many more, AddSearch is a proven best-of-breed site search solution. AddSearch has all the Enterprise-level features that you need: - Search personalization - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Search Personalization and full setup service are included in plans from $499/month.

Drive growth and engagement with AddSearch's product and content recommendations. With AddSearch, you will get site search and recommendations in the same package, providing your website users with a complete user experience. What is included in the Recommendations? - Diverse layout options - Opportunity to control every element - Powerful rule engine - Context-based filtering - Real-time recommendations - Easy integration - Scalable solution With AddSearch Recommend, you can add various types of recommendations on a product or any other page on your site. Examples of use cases: - Similar product (e.g. based on brand, style, price, etc.) - Frequently Bought Products (based on the actual data) - Most popular products - Newest articles - Highest-rated courses - Most viewed travel packages Additionally to the Recommendation system, you will also get an AI-powered site search to drive your traffic to the right pages.

Site Search Supported

Categories

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Supported
Indexing Supported
Text Analytics Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Supported
Indexing Supported
Text Analytics Supported

Brand Management Features

Approval Process Control Supported
Artwork Management Supported
Asset Management Supported
Change Management Supported
Fulfillment Distribution Not Supported
Project Management Not Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Landing Page Features

A/B Testing Not Supported
Analytics Supported
Drag & Drop Supported
Form Creation Not Supported
Real Time Editing Supported
Responsive Supported
SEO Management Supported
Templates Supported

Location Intelligence Features

Behavioral Analytics Not Supported
Data Visualization Supported
Demographic Data Not Supported
Geocoding Supported
Geofencing Supported
Location Tracking Supported
Predictive Analytics Not Supported
Trade Area Analysis Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

SEO Features

A/B Testing Not Supported
Artificial Intelligence (AI) Not Supported
Auditing Not Supported
Competitor Analysis Supported
Content Management Supported
Dashboard Supported
Google Analytics Integration Supported
Keyword Research Tools Not Supported
Keyword Tracking Supported
Link Management Not Supported
Localization Supported
Mobile Search Tracking Supported
Rank Tracking Supported
Revenue Management Not Supported
User Management Supported

Store Locator Features

Analytics Supported
Automatic Location Detection Not Supported
Directions Supported
Distance Calculation Supported
Event Promotions Supported
Mapping Supported
Product Search Filtering Supported
Promotions / Coupons Supported
Search Supported
White Label Supported

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Integrations

Shopify Supported
WordPress Supported
AgencyPlatform Not Supported
Drupal Supported
Duda Not Supported
Google Business Profile Not Supported
Greenhouse Not Supported
Progress Sitefinity Supported
Radius8 Welcomer Not Supported
Semrush Not Supported
ServiceNomad Not Supported
Sitecore Supported
TYPO3 Supported
Tenant Not Supported
Umbraco Supported
Verve Not Supported
Wix Supported
WooCommerce Supported
Zendesk Not Supported

Integrations

Shopify Supported
WordPress Supported
AgencyPlatform Supported
Drupal Not Supported
Duda Supported
Google Business Profile Supported
Greenhouse Supported
Progress Sitefinity Not Supported
Radius8 Welcomer Supported
Semrush Supported
ServiceNomad Supported
Sitecore Not Supported
TYPO3 Not Supported
Tenant Supported
Umbraco Not Supported
Verve Supported
Wix Not Supported
WooCommerce Not Supported
Zendesk Supported
Claim Yext and update features and information
Claim Yext and update features and information