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About

AddSearch is a unified search, AI-answers, and conversational-AI platform used by 1,800+ organizations. Three layers in one platform: keyword search with AI ranking and personalization; content-grounded AI answers with no hallucinations; conversational AI with multi-turn dialogue. Built for Higher Education, Manufacturing & Telecom, Healthcare, Government, Associations, Insurance, Corporate Enterprise, and Finance & Banking. SOC 2 Type II, GDPR, 99.9% standard SLA, up to 99.999% on Enterprise.

About

SearchStax offers end-to-end search solutions for better search with site search on the frontend and hosted Solr infrastructure on the backend. We have over 700 customers in 20+ countries. Site Search for Websites Made Easy SearchStax Site Search delivers advanced, modern and personalized site search for your website or custom application: • Best-In-Class search experience • Actionable search insights for managers and executives • Self-service tools for the marketing team that don’t need developers to update and optimize the search experience • Quick Implementation for developers Fully-Managed Solr Service in the Cloud SearchStax Managed Search is a fully-managed, hosted Solr service that automates, manages and scales high-availability Solr infrastructure in public or private clouds: • Build faster and spend more time on value-added tasks • Scale faster through automation • Reduce costs through lower incidents and SLA

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Media, Telecommunications, Government, Education, Banking, Healthcare

Audience

Marketers who want to deliver better site search experiences to their customers. Developers who don't want the headache of deploying or managing Solr for their applications or websites.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$119.00/month
Pricing scales together with customers' requirements. Custom pricing is available for enterprises.
Free Version
Free Trial

Pricing

$37/month
SearchStax Managed Search
• Dedicated plans- from $37/month for a Node and from $337/month for Cluster
• More details on our Pricing Page

SearchStax Site Search
• Essential plan starts at $799/month
• Get in touch with us for details
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.1 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.0 / 5
features 4.6 / 5
design 4.2 / 5
support 4.6 / 5

Pros from Real Users

Pros

  • The search is incredibly fast and displays relevant results in real time. I love being able to customize the design of the search box so it matches the look and feel of my website.
  • The platform is easy to work with and operates across any business environment smoothly. Built on smooth coding framework, which never disappoints in performance and works efficiently for our businesses. It is one of the most preferred platform when it comes to searching anything pertaining to one's business. It works on low coding structure and so never hangs or slow down
  • It provides instant, error-free search solutions of online stores and businesses. The deployment is easy and did not require any complex coding setup; rather, it can be easily initiated with simple plugins in Shopify, etc., and is very well customizable as per business requirements. The subscription is quite affordable and so preferred by the majority of businesses.
  • AddSearch has been very effective in improving the way we manage and retrieve large volumes of technical documentation and enterprise content. It provides fast and accurate search results, which is critical in environments where time-sensitive decisions depend on having the right information quickly. The customization features, such as relevance tuning and personalized search experiences, make it adaptable for different user groups. The analytics dashboard is also valuable for understanding how users interact with content and continuously improving the search performance.
  • The Api integration is top notch for the development teams, and helps the product manager to understand the user insights.
  • In my role managing key accounts, AddSearch has been very effective in helping me deliver better outcomes for clients. The speed and accuracy of the search, combined with typo tolerance and AI-driven ranking, mean clients’ users find what they’re looking for quickly. Features like pinning results or setting promotions give me direct control over how campaigns and product launches show up in search, which is critical when clients are pushing seasonal offers or new products. The analytics are equally valuable, as they give me clear data on search trends and content gaps. That allows me to make concrete, data-backed recommendations to clients instead of relying on assumptions. Managing multiple domains from a single dashboard also saves me time on reporting and optimization, letting me focus on strategy and growth discussions with clients.
  • 1. Easy Integration – Quick setup with minimal coding; works well with most CMS platforms. 2. Customizable Search UI – Offers design flexibility to match your site's look and feel. 3. Fast and Accurate Results – Delivers real-time search results with typo tolerance and autocomplete
  • After evaluating over a half a dozen search vendors, including: Clerk.io, Cludo, Elastic, Swifttype, HawkSearch, Algolia, AddSearch, SearchNode and Coveo, we decided to go with AddSearch. We chose AddSearch because they offered a comprehensive list of search features. specialize in federated search, provide options for personalization and support creation of UI. Their budget fell midway between the lowest and highest and they had the shortest implementation time for ease of integration.
  • Our web management agency was able to easily integrate AddSearch into our custom website. The functionality helps our internal teams and our clients.
  • - AddSearch indexes PDF content very well - Web dashboard gives us all the control we need - API is available to further customize our usage - Support is incredibly fast, friendly, and helpful!

Pros & Cons from Real Users

Pros

  • SearchStax is a great tool that provides insight in most popular searches, click through rate and indicates how the content can be customized and built around the results.
  • We really liked the potential that the solution could provide, however, and specifically the support that they provide online.
  • We received a recommendation to use SearchStax for our needs and we have learned why they were highly recommended. SearchStax is our best partner as they are professional, their product is reliable, and they understand our use cases.
  • Really easy to spin up indexes in SearchStax and let them handle the hard work so I can focus on the development.
  • Compared to their direct competition, SearchStax is far more affordable. Working with the SearchStax team, whether it is presales, support, or anything else, is easy and straightforward. The feature set has everything I expect, and more. Our customers appreciate the ability to search across multiple web properties from one search box. SearchStax Studio is definitely category leading.

Cons

  • Not having the possibility to increase number of search results per category and being limited to 10 results is a downside in my opinion.
  • Pricing structure was prohibitive to maintain as we host several very small files and are licensed by that volume. Other solutions were actually query based.
  • None. I have high expectations when it comes to third party vendors, so it is extremely rare that I find no faults in our relationship with SearchStax.
  • Occasionally notice latency traveling to indexes for editors in Sitecore. The surprise overage charges out of nowhere.
  • I am not sure I see any cons. As a developer I naturally prefer using a native service for the ultimate control, but search performance, features and reliability will always tend to be inferior, so I am willing to give up some control.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AddSearch
Founded: 2013
Finland
www.addsearch.com

Company Information

SearchStax
Founded: 2014
United States
www.searchstax.com

Alternatives

Alternatives

Apache Solr

Apache Solr

Apache Software Foundation
Apache Lucene

Apache Lucene

Apache Software Foundation

Categories

AddSearch provides a lightning-fast, effortless, and customizable product search and recommendation tool for any online store. It works with any CMS and provides an Enterprise level tools to manage search results. AddSearch has all the Enterprise-level features that you need: - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Search personalization - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Full setup service included in plans from $499/month. For Shopify stores, try out AddSearch Search & Discovery app!

AddSearch provides a personalized site search and recommendation tool for any website or e-commerce site. It works with any CMS and provides an Enterprise level tools to manage search results. With nearly 2000 customers globally, in Media, Telecommunications, Government, Education, eCommerce and many more, AddSearch is a proven best-of-breed site search solution. AddSearch has all the Enterprise-level features that you need: - Search personalization - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Search Personalization and full setup service are included in plans from $499/month.

Drive growth and engagement with AddSearch's product and content recommendations. With AddSearch, you will get site search and recommendations in the same package, providing your website users with a complete user experience. What is included in the Recommendations? - Diverse layout options - Opportunity to control every element - Powerful rule engine - Context-based filtering - Real-time recommendations - Easy integration - Scalable solution With AddSearch Recommend, you can add various types of recommendations on a product or any other page on your site. Examples of use cases: - Similar product (e.g. based on brand, style, price, etc.) - Frequently Bought Products (based on the actual data) - Most popular products - Newest articles - Highest-rated courses - Most viewed travel packages Additionally to the Recommendation system, you will also get an AI-powered site search to drive your traffic to the right pages.

Categories

Enterprise Search Features

AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Enterprise Search Features

AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Integrations

Adobe Experience Manager
Drupal
Sitecore
Acquia Cloud Platform
Amazon Web Services (AWS)
Apache Solr
Contentful
Google Cloud Platform
Joomla!
Microsoft Azure
New Relic
PagerDuty
Progress Sitefinity
Shopify
TYPO3
Umbraco
Webflow
Wix
WooCommerce
WordPress

Integrations

Adobe Experience Manager
Drupal
Sitecore
Acquia Cloud Platform
Amazon Web Services (AWS)
Apache Solr
Contentful
Google Cloud Platform
Joomla!
Microsoft Azure
New Relic
PagerDuty
Progress Sitefinity
Shopify
TYPO3
Umbraco
Webflow
Wix
WooCommerce
WordPress
Claim SearchStax and update features and information
Claim SearchStax and update features and information